IT Manager

Remi•Lehi, UT

About The Position

The IT Manager owns the company's IT environment end-to-end, including devices, security, office networking and Wi-Fi, and compliance. This is a hands-on, independent role serving as the primary technical resource for company-wide IT issues. The role manages device fleets, endpoint security, network infrastructure, employee access, hardware assets, and help desk support.

Requirements

  • At least 3 years of experience in IT support or systems administration, including at least 1 year as the primary IT owner at a company.
  • Hands-on experience with an identity provider such as JumpCloud, Okta, or Entra ID, and with Google Workspace administration.
  • Experience with MDM for macOS and Windows.
  • Hands-on experience deploying and managing business Wi-Fi and networks.
  • A security-first mindset, including least-privilege access, MFA, and disciplined patching.
  • Clear communication with non-technical coworkers.
  • Ability to work independently without an existing IT team.

Nice To Haves

  • SOC 2 audit experience, especially with Vanta.
  • A degree or certification in IT, networking, or security, such as CompTIA, Apple, or Jamf.
  • Experience at a startup or high-growth company.

Responsibilities

  • Manage Mac and Windows devices using Apple Business Manager and JumpCloud MDM.
  • Maintain endpoint security and respond to alerts.
  • Own office networking and Wi-Fi, including configuring access points, firewalls, and switches; monitoring performance; troubleshooting connectivity; and managing ISP and vendor relationships.
  • Manage onboarding and offboarding, ensuring access is granted according to role on the first day and fully revoked upon exit.
  • Track hardware assets throughout their lifecycle, from procurement to secure disposal.
  • Provide help desk support to employees and document fixes to prevent recurring issues.
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