IT Manager

CADCA • Alexandria, VA

5d • $75,000 - $110,000 • Onsite

About The Position

The IT Manager will lead technology operations for a nonprofit association of approximately 35 employees. This high-impact, growth-oriented role owns the organization’s technology environment, leads AI-driven modernization, and serves as a strategic partner to organizational leadership. The role is full-time, exempt, and on site, reports to the Vice President, Finance and IT, and offers an annual salary of $75,000–$110,000, commensurate with experience.

The IT Manager is responsible for reliable and secure infrastructure and end-user technology, cybersecurity, AI and digital innovation, websites and digital tools, organizational data, vendor relationships, IT budgeting, and technology support across departments. The position collaborates with staff and senior leadership to identify needs, deliver solutions, and guide technology strategy.

Requirements

• 5–7 years of progressive IT experience, including at least 2 years in a leadership or management capacity.
• Experience leading or managing AI adoption and implementation initiatives.
• Proven track record in cybersecurity planning and implementation.
• Experience managing IT budgets and vendor relationships.
• Familiarity with CRM and database management systems.
• Strong project management skills; experience with Asana, Monday.com, or similar tools.
• Excellent interpersonal and communication skills, with a collaborative, service-oriented mindset.

Nice To Haves

• Experience working in a nonprofit, association, or mission-driven organization.
• Familiarity with Association Management Software netForum (AMS) and Learning Management System Docebo (LMS).
• Relevant certifications such as CompTIA Security+, Microsoft Certified, PMP, or similar.

Responsibilities

• Ensure system uptime, security, and performance across platforms and end-user devices.
• Serve as the primary escalation point for internal helpdesk and technical support needs.
• Develop, implement, and maintain cybersecurity policies, procedures, and controls.
• Monitor threats and vulnerabilities and lead incident response as needed.
• Ensure compliance with data privacy and security best practices relevant to nonprofit operations.
• Lead AI initiatives by identifying and implementing tools that improve operational efficiency.
• Evaluate emerging technologies and provide strategic recommendations to leadership.
• Champion digital transformation and build staff technology literacy.
• Ensure the website and digital tools are secure, highly available, performant, and integrated with core business systems.
• Manage integrations among CRM, AMS, LMS, and other member-facing platforms.
• Manage organizational databases and ensure data integrity, accessibility, and security.
• Support reporting and analytics needs across departments.
• Manage relationships with the outsourced MSP, technology service providers, consultants, and vendors.
• Negotiate and oversee software licenses, SLAs, and IT-related contracts.
• Develop, manage, and report on the annual IT budget.
• Identify cost-saving opportunities without compromising capability or security.
• Build business cases for technology investments and present them to leadership.
• Collaborate with staff across departments to understand technology needs and deliver effective solutions.
• Communicate technical concepts clearly to non-technical audiences.
• Advise senior leadership on technology strategy.

Benefits

• Four weeks of vacation.
• Unlimited sick leave.
• 15+ paid holidays a year.
• 401(k) retirement plan with 5% match.
• Excellent medical benefits.
• Supportive team culture with opportunities for growth.
• Monthly birthday and anniversary celebrations.
• Opportunity to own meaningful technology projects with organizational impact.
• Opportunity to shape the organization's technology strategy.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed