IT Manager

twenty2 wallpaper + textiles•Naugatuck, CT

About The Position

TWENTY2 is a high-end private label wallpaper and textile production company. We help artists and designers bring innovative wallpaper and textile collections and custom projects to life. We're known for our expertise, creativity, high level of customer service, exacting quality standards, and on-time delivery. We're seeking a hands-on IT Manager who is ready to make a significant impact at TWENTY2. If you're passionate about solving complex problems, automating workflows, and building reliable systems, we want you on our team. You'll be a key driver of our growth, ensuring that our technology not only stays secure but actively fuels cost savings and revenue generation. We embrace a culture where we stay curious, win together, and bring positive energy to every challenge. This role is a unique opportunity for a tech-savvy innovator to modernize our operations and help our team reach their full potential. To thrive in this position, we prefer previous direct experience in manufacturing or working for a service provider that specializes in manufacturing or wide-format printing. You'll work closely with leadership to bridge the gap between creative design and manufacturing operations, ensuring our technology stack is as agile and innovative as our work.

Requirements

Significant experience in IT infrastructure management, ideally at a scaling small-to-mid-size company
Strong background in cybersecurity practices and regulatory compliance
Experience managing core business software — Odoo experience strongly preferred — and the integrations between systems
Vendor and software license management experience, with a sharp eye for cost efficiency
Proficient with macOS/Apple servers and workstations
Google Workspace Administration experience (Google Workspace Sync preferred)
Experience with Synology or other NAS systems a plus
Comfortable with Python for scripting and workflow automation
Strong communication skills — able to train and support non-technical staff effectively
Budget management experience and comfort owning ROI accountability for technology spend.

Nice To Haves

Previous direct experience in manufacturing or working for a service provider that specializes in manufacturing or wide-format printing.

Responsibilities

Architect and oversee a reliable, scalable IT framework, aligning technology investments with our short- and long-term company goals
Manage hardware and software lifecycles — identifying efficiencies, recommending improvements, and executing changes
Design, develop, and implement operational efficiency through AI and responsible technology adoption
Implement and monitor cybersecurity protocols (firewalls, encryption, MFA), and ensure robust, tested backup and disaster recovery systems
Maintain compliance with industry regulations and manage IP/data archiving policies to responsibly retain high volumes of customer data
Propose, implement, and manage our core software applications (CRM, ERP, Project Management), streamlining integrations to eliminate redundant data entry
Manage vendor relationships and software licenses
Direct help desk activities, onboard new employees to our tech ecosystem, and train staff to use existing tools to their full potential
Develop and manage the annual IT budget, oversee hardware procurement and inventory, and monitor software spend to avoid paying for unused seats or redundant tools
Oversee IT department operations — recruitment, training, and professional development — fostering a culture of accountability and excellence
Direct daily IT service delivery, ensuring system uptime, effective incident response, and adherence to service level agreements