IT Manager

Grindr • Chicago, IL

3d • Hybrid

About The Position

Grindr is seeking an IT Manager to oversee the day-to-day operational health of its internal technology environment. This player-coach role involves managing a distributed team of full-time staff and contractors, working closely with Finance and Legal on SOX compliance, identity and access management, and internal automation. The position is hybrid, based in the Chicago office, requiring in-person presence on Tuesdays and Thursdays. The IT Manager will manage and improve Grindr's Mac-first, Google Workspace environment, oversee IT helpdesk support, hardware lifecycle, and onboarding/offboarding workflows. Responsibilities also include maintaining and optimizing the identity and access management platform (OneLogin), partnering on IT helpdesk models, owning IT General Controls (ITGCs) for SOX compliance, working with external auditors, and leading workflow automation projects using Workato. The role also involves evaluating and implementing AI tools to improve IT operations efficiency and managing team and vendor relationships.

Requirements

• 5+ years in IT, with at least 2 years in a management or senior lead capacity
• Proven SOX ITGC ownership - you've worked directly with external auditors and can speak fluently to access management, change management, and IT operations controls
• Deep hands-on experience in a Mac-first, Google Workspace environment
• Identity and access management experience - OneLogin or Okta administration, not just usage
• Demonstrated experience managing a mix of FTE and contractor staff in a distributed, multi-office environment
• Automation experience with iPaaS tools (Workato, Zapier, or equivalent) - you've built or managed workflows, not just been adjacent to them
• Experience at an AI-native or AI-forward tech company, with hands-on involvement in evaluating or rolling out AI productivity and IT tools
• Direct Workato experience, including recipe development and integration management
• Experience advising on or transitioning between in-house helpdesk and managed/outsourced models
• Familiarity with the compliance and operational demands of a public or recently-IPO'd tech company

Nice To Haves

• Strong opinions on how things should be done, willingness to bring a point of view, take ownership without being asked, and get started without a perfectly scoped project.

Responsibilities

• Manage and continuously improve Grindr's Mac-first, Google Workspace environment across Bay Area, Chicago, Los Angeles, and New York offices
• Oversee IT helpdesk support, hardware lifecycle, onboarding/offboarding workflows, and day-to-day ticket resolution alongside your team
• Maintain and optimize our identity and access management platform (OneLogin), including user provisioning, access reviews, and SSO integrations
• Partner with IT leadership on the evaluation of in-house vs. outsourced/hybrid helpdesk models as the company scales
• Own IT General Controls (ITGCs) including access management, change management, and IT operations controls in support of Grindr's SOX program
• Work directly with external auditors during annual SOX cycles
• Maintain documentation, evidence collection, and remediation tracking for IT controls in scope
• Lead and oversee workflow automation projects using Workato, including building and maintaining integration recipes that reduce manual effort across IT and cross-functional teams
• Evaluate and implement AI tools that improve IT operations efficiency
• Directly manage 2 full-time IT engineers (New York, Los Angeles) and 3 contractors (Bay Area, Chicago)
• Own contractor performance, timecard oversight, and vendor relationships
• Develop your team through coaching, feedback, and hands-on mentorship

Benefits

• Health, Dental & Vision Full premium coverage for you. Partial coverage for dependents.
• Family Formation Up to $300,000 in fertility and family-building support, covering IVF, surrogacy, egg freezing, and adoption.
• Retirement: 401(k) with 6% match and immediate vesting.
• Compensation: Industry-competitive compensation, company bonus, and equity for every employee.
• Gender-Affirming Care : Industry-leading gender-affirming offerings with up to 90% cost coverage, access to Included Health, monthly stipends for HRT, and more.
• Time Off & Rest Flexible vacation policy. Two company-wide rest weeks per year.
• Other Benefits: Monthly stipends for cell phone, internet, wellness, food, and commuting, breakfast/lunch

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed