IT Manager
About The Position
The IT Manager’s role is to ensure the streamlined operation of the IT Department in alignment with the business objectives of the organization. This individual will plan, coordinate, direct, and design IT-related activities of the organization, as well as provide administrative direction and support for daily operational activities of the IT department. The IT Manager will work closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. This person will also define and implement IT policies, procedures, and best practices.
Requirements
- Strong technical knowledge of server virtualization platforms, including VMware.
- Strong technical knowledge of remote access technology, including Citrix XenApp, Microsoft Terminal Services, and VPN.
- Strong technical knowledge of network and PC operating systems, including all Microsoft Server and Windows OS.
- Strong technical knowledge of current network hardware, protocols, and standards, including Cisco network and security appliance and Dell hardware
- Extensive application support experience with CCH ProSystem Suite, Thomson Reuters CheckPoint and other accounting-related applications, including QuickBooks, Peachtree, Lacert.
- Proven experience in IT infrastructure planning and development.
- Excellent understanding of the organization’s goals and objectives.
- In-depth knowledge of applicable data privacy practices and laws.
- Strong understanding of project management principles.
- Minimum of 6 years IT experience
- Fluent in English and Mandarin
- Bachelor’s degree in information technology or related field
Responsibilities
- Lead IT Department operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources.
- Benchmark, analyze report on, and make recommendations for the improvement and growth of the IT infrastructure and IT systems.
- Manage financial aspects of the IT Department, including purchasing, budgeting, and budget review.
- Develop business case justifications and cost/benefit analyses for IT spending and initiatives.
- Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.
- Develop requests for proposal.
- Negotiate and administer vendor, outsourcer, and consultant contracts and service agreements
- Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, hardware, software, and peripherals.
- Oversee provision of end-user services, including help desk and technical support services.
- Work with partners to define business and systems requirements for new technology implementations.
- Direct research on potential technology solutions in support of procurement efforts.
- Keep current with the latest technologies.
- Approve and oversee projects and project portfolio.
- Practice asset management for IT hardware, software, and equipment.
- Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.
- Establish and maintain regular written and in-person communications with the organization’s executives, department heads, and end users regarding pertinent IT activities.
- On-call availability.
Benefits
- Commensurate with experience, standard firm benefits
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What This Job Offers
Job Type
Full-time
Career Level
Manager
