IT Manager

A123 Systems LLC • Novi, MI

9d • Hybrid

About The Position

The IT Manager will lead enterprise information technology across R&D, manufacturing (in planning), and corporate functions. This role owns IT strategy and governance, cybersecurity, infrastructure and operations, business applications, and service delivery for multi-site operations. The ideal candidate is hands-on, process-oriented, and experienced in building a high-reliability environment for both office and production settings while partnering closely with global counterparts.

Requirements

• 7+ years of enterprise IT experience (including 2+ years of team leadership) across multiple domains (security, network, systems, endpoints, applications, service desk).
• Proven success supporting multi‑site environments or manufacturing + office hybrid scenarios, balancing stability and iteration.
• Strong security and compliance practices (IAM/SSO/MFA, EDR/XDR, backup/DR, change/permission baselines, and auditability).
• Hands‑on expertise with hybrid (on‑prem/cloud/edge) architectures and automation; scripting skills (PowerShell/Python).
• Fluent in English and Mandarin Chinese, written and spoken (required).

Nice To Haves

• Experience in manufacturing or related industries (battery/automotive/semiconductor) with OT networks and MES/ERP/PLM/QMS.
• Experience with ISO 27001, SOC 2, CIS, NIST, CMMC, SOX ITGC; relevant certifications (CISSP/CISM/CCSP).
• Project management and ITIL certifications (PMP/PRINCE2/ITIL4).
• Data governance/integration experience (MDM, ETL, APIs, data observability).

Responsibilities

• IT Strategy & Governance: Define and execute an IT roadmap aligned to business priorities; establish IT policies (access control, change/configuration management, asset lifecycle, data retention) and drive ITGC/ITIL maturity.
• Cybersecurity & Compliance: Implement layered defenses (IAM/SSO/MFA, EDR/XDR, SIEM/SOC, email security, vulnerability/patch management); lead risk assessments and incident response; support ISO 27001/SOC 2/CMMC readiness where applicable.
• Infrastructure & Operations: Own hybrid infrastructure (LAN/WAN/SD‑WAN, firewalls/Wi‑Fi, data center/edge, public cloud), backup/DR with defined RPO/RTO; build observability and automation for monitoring/logging/CMDB.
• Endpoints & Collaboration: Manage Windows/macOS/iOS/Android endpoints and MDM; standardize images/patch baselines; maintain conferencing, printing, access control, and room systems.
• Business Applications: Administer core productivity suites (e.g., Microsoft 365/Google Workspace), collaboration/dev tools (Confluence/Jira, Git/CI), analytics (Power BI/Tableau), HRIS/Finance; partner with manufacturing/quality on MES/ERP/PLM/LIMS/SCADA/QMS integration.
• Data & Integration: Promote data governance/MDM, secure data sharing, and integration standards (ETL/APIs).
• Service Delivery: Build a multi‑site helpdesk with SLAs (P0/P1/P2), knowledge base, and self‑service; manage vendor contracts, licensing, and IT budget with KPI tracking (SLA, MTTR, cost/endpoint).
• Projects & Site Delivery: Lead IT for new offices/labs/plants (low‑voltage design, server room, network, cloud connectivity), site moves/expansion, and key go‑live milestones; run POCs and manage acceptance/handover.

Benefits

• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth and advancement in a global company.
• A dynamic and collaborative environment spanning R&D to manufacturing with real business impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed