IT Manager

TWENTY2 WALLPAPER & TEXTILES•Naugatuck, CT

10d

About The Position

TWENTY2 is a high-end private label wallpaper and textile production company seeking a hands-on IT Manager. This role is crucial for modernizing operations, ensuring technology security, and driving cost savings and revenue generation. The ideal candidate will be passionate about solving complex problems, automating workflows, and building reliable systems. This position offers a unique opportunity to bridge the gap between creative design and manufacturing operations, ensuring the technology stack is agile and innovative. We embrace a culture of curiosity, collaboration, and positive energy.

Requirements

Significant experience in IT infrastructure management, ideally at a scaling small-to-mid-size company.
Strong background in cybersecurity practices and regulatory compliance.
Experience managing core business software (Odoo experience strongly preferred) and the integrations between systems.
Vendor and software license management experience, with a sharp eye for cost efficiency.
Proficient with macOS/Apple servers and workstations.
Google Workspace Administration experience (Google Workspace Sync preferred).
Comfortable with Python for scripting and workflow automation.
Strong communication skills — able to train and support non-technical staff effectively.
Budget management experience and comfort owning ROI accountability for technology spend.

Nice To Haves

Previous direct experience in manufacturing or working for a service provider that specializes in manufacturing or wide-format printing.
Experience with Synology or other NAS systems.

Responsibilities

Architect and oversee a reliable, scalable IT framework, aligning technology investments with company goals.
Manage hardware and software lifecycles, identifying efficiencies, recommending improvements, and executing changes.
Design, develop, and implement operational efficiency through AI and responsible technology adoption.
Implement and monitor cybersecurity protocols (firewalls, encryption, MFA), and ensure robust, tested backup and disaster recovery systems.
Maintain compliance with industry regulations and manage IP/data archiving policies.
Propose, implement, and manage core software applications (CRM, ERP, Project Management), streamlining integrations.
Manage vendor relationships and software licenses.
Direct help desk activities, onboard new employees, and train staff on existing tools.
Develop and manage the annual IT budget, oversee hardware procurement and inventory, and monitor software spend.
Oversee IT department operations, including recruitment, training, and professional development.
Direct daily IT service delivery, ensuring system uptime, effective incident response, and adherence to service level agreements.