IT Manager

Pied Piper•San Francisco, CA

About The Position

We are looking for a highly qualified IT Manager to lead and supervise our IT department. You will be responsible for ensuring the smooth functioning of the IT systems. Being in the managerial position, you will be developing and implementing strategies/policies for better management of information systems. You will be overseeing daily operations and providing necessary support to the technical staff. Furthermore, you will be discussing project timelines and budget requirements with Senior Management. Your other responsibilities include hiring, training, and supervising new recruits.

Requirements

Bachelor’s degree in Computer Science, Information Technology or related field
Minimum 5 years of experience as an IT Consultant, IT Coordinator, or a similar role
Knowledge of computer programming, network/data security, and operating systems
Strong analytical and critical thinking skills
Excellent managerial skills
Excellent decision-making skills and ability to analyze critical information
Ability to maintain the confidentiality of sensitive information
Detail-oriented and ability to conduct an in-depth analysis
Good understanding of programming languages, IT applications, and different operating systems
Excellent communication skills
Strong leadership skills
Ability to handle stressful situations
Proficiency in Microsoft Office
Ability to troubleshoot any technical issues
Outstanding project management skills
Familiarity with the latest technologies changes and trends
Ability to provide a high level of customer service
Strong technical skills
Knowledge of best IT practices and policies

Responsibilities

Conducting computer system and data security checks
Identifying and conducting software development
Developing strategies, policies, and procedures for the effective functioning of IT systems
Hiring and training new employees
Conducting workshops for skill building
Analyzing computer networks and performing regular audits
Preparing regular IT performance reports
Determining and communicating project timelines to the clients, senior management, and stakeholders
Managing the allocation of resources and IT budget
Leading and assigning project managers to different projects
Reviewing and performing upgrades and new installations
Identifying and troubleshooting hardware/software issues
Communicating with computer programmers for data backups
Testing new IT software and systems
Developing disaster management procedures and reviewing technological risks