IT Manager AS9360
About The Position
Manage OSU Athletics information systems by providing the following: - Hire, train, supervise and evaluate athletics IT staff - Promote a teamwork approach and customer service focus within the athletics IT department - Coordinate the install, maintenance, and upgrading of computing systems/applications - Manage computer systems inventory by creating, implementing, and maintaining inventory control procedures - Active Directory Exchange, SQL Server, MS System Management, File/Print services and Windows Update services - Evaluate & recommend hardware and software solutions - Manage the computing budget by monitoring and controlling resources - Perform problem solving and troubleshooting for managed systems - Perform emergency and non-emergency diagnosis of unexpected system failure, performance degradation, and user reported incidents - Oversee support to system users & management staff, as required, for problem investigation and resolution, requirement definition, implementation, training, documentation, system evolution, system improvement, conversion, and other tasks as needed to provide a productive and efficient information systems environment - Manage the installation and monitoring of systems; this may include, but is not limited to log reviews, software installation, daily, weekly and monthly checklists based on pre-defined criteria - Provide and manage IT support for OSU Athletics events (occasional night and weekend hours will be required)
Requirements
- High School/GED (degree must be conferred on or before agreed upon start date)
- 6 years of related experience in providing system administration, system/application support, budget management and supervising.
- Post-secondary education may substitute for years of required experience.
Nice To Haves
- Bachelor's MIS, Computer Science, Business or related field
- 10 years related experience
- Microsoft Certified Solution Expert/PCI Professional
Responsibilities
- Hire, train, supervise and evaluate athletics IT staff
- Promote a teamwork approach and customer service focus within the athletics IT department
- Coordinate the install, maintenance, and upgrading of computing systems/applications
- Manage computer systems inventory by creating, implementing, and maintaining inventory control procedures
- Manage the computing budget by monitoring and controlling resources
- Perform problem solving and troubleshooting for managed systems
- Perform emergency and non-emergency diagnosis of unexpected system failure, performance degradation, and user reported incidents
- Oversee support to system users & management staff, as required, for problem investigation and resolution, requirement definition, implementation, training, documentation, system evolution, system improvement, conversion, and other tasks as needed to provide a productive and efficient information systems environment
- Manage the installation and monitoring of systems; this may include, but is not limited to log reviews, software installation, daily, weekly and monthly checklists based on pre-defined criteria
- Provide and manage IT support for OSU Athletics events (occasional night and weekend hours will be required)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
