IT Manager

Litco Law•Edmond, OK

3d•Hybrid

About The Position

Litco LSO is a legal support organization that supports multiple law firms across Canada and the United States. Building the first North American legal platform with the scale and discipline to reshape how law firms grow, compete, and create long-term value. Every acquisition strengthens the platform and accelerates our mission to build the most valuable legal services organization in the world. The IT Manager will lead IT strategy, infrastructure, and support for multiple law firms operating in both Canada and the United States, with a focus on cybersecurity, data protection, M&A integration, and reliable service delivery. This role reports to the Vice President, Corporate Technology at Litco LSO and involves hands-on management of vendors, projects, and teams to drive efficiency, standardization, and security across jurisdictions as new firms are onboarded into our environment.

Requirements

Strong experience with Microsoft technologies, including: Microsoft 365 administration (Exchange Online, Teams, SharePoint, OneDrive), Azure and Azure AD/Entra ID and related security controls, Windows Server and Windows desktop environments.
Hands-on experience managing and supporting: Sage Intacct (in coordination with Finance), Security tooling, particularly Sophos.
One or more current Microsoft certifications.
Demonstrated experience supporting multi-site or multi-entity environments, ideally spanning both Canada and the United States.
Experience leading technical integrations for mergers, acquisitions, or major consolidations (e.g., tenant consolidations, system migrations, and standardization projects).
Solid understanding of information security best practices and frameworks; experience working with regulatory and privacy requirements in Canada and the U.S.
Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders and build strong relationships with firm leadership.
Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Responsibilities

Oversee IT infrastructure including networks, servers, Azure services, Active Directory/Entra ID, backup and recovery platforms, and Microsoft 365 tenant administration for Canadian and U.S. offices.
Administer and optimize Litco LSO’s core tool stack: Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive), Azure, Filevine, Sage Intacct, Sophos, and related integrations.
Contribute to IT due diligence and technical integration activities for mergers and acquisitions, assessing incoming firms’ environments.
Execute integration roadmaps for each new firm, including identity, email, document management, line-of-business applications, networks, security tools, and end-user devices.
Manage endpoint protection and security using Sophos and other security tools, including configuration, monitoring, and incident response.
Manage procurement, asset tracking, hardware/software licensing, vendor relationships, and IT spend across multiple firms and regions.
Lead cybersecurity initiatives: MFA, encryption, endpoint protection, security monitoring, penetration test remediation, and ongoing security awareness training.
Ensure compliance with applicable privacy, data residency, and professional obligations in Canada and the United States, collaborating with leadership and external partners as needed.
Own the IT service desk function, including incident, request, and change management, onboarding/offboarding, and escalations —especially during new firm integrations.
Develop, maintain, and enforce IT policies, SOPs, disaster recovery plans, and documentation that scale as new firms are acquired.