IT Manager – Product Management (IT Boundary Applications and Analytics)

FERGUSON•Newport News, VA

1d•$7,569 - $13,248•Hybrid

About The Position

Ferguson is hiring an IT Manager for its Boundary Applications and Analytics team. The role leads Product Owners responsible for product strategy, application modernization, and scalable technology solutions that support the business. The manager partners with business and technology teams to set priorities, strengthen product and delivery practices, and advance organizational transformation. This is a hybrid role based at Ferguson’s headquarters in Newport News, Virginia, following a schedule of three days in the office and two days remote. The position manages delivery of IT and product strategy and roadmaps, develops Product Owners, aligns cross-functional teams, and guides product and IT processes. It also supports the design, development, operation, reliability, and support of IT systems, with a focus on modernization, security, maintainability, delivery quality, and business outcomes. Ferguson describes its benefits as supporting associates’ mental, physical, and financial well-being. The listed offering includes health, dental, vision, paid time off, life insurance, a 401(k) with company match, mental health coverage, gender-affirming and family-building benefits, paid parental leave, associate discounts, and community involvement opportunities. The role is eligible for a bonus or incentive plan. The stated pay range is $7,568.91–$13,247.76, displayed as monthly for salaried roles or hourly for other roles.

Requirements

At least 3 years of product management, product ownership, technology delivery, or related experience, including at least 2 years of people or team leadership experience.
Bachelor’s degree in Computer Science, Engineering, Information Technology, Business, or a related field, or equivalent relevant experience.
Experience leading Product Owners or cross-functional technology teams and translating business priorities into product strategy, roadmaps, requirements, and delivery plans.
Experience with application modernization, digital transformation, enterprise platforms, or complex technology initiatives.
Working knowledge of modern application architectures, APIs, microservices, integrations, cloud-native services, scalability, resiliency, security, and operational support.
Experience in Agile product delivery and ability to evaluate trade-offs among business value, delivery risk, technical debt, and long-term sustainability.
Strong leadership, coaching, communication, stakeholder management, problem-solving, and cross-functional collaboration skills.

Nice To Haves

Prior hands-on experience in software development, architecture, engineering, or technical product delivery.
Experience leading teams through organizational change, platform modernization, or large-scale transformation.
Experience establishing product-delivery metrics, demand-intake practices, operational-readiness standards, or portfolio reporting.
Relevant product management, Agile, cloud, technology, or leadership certification.

Responsibilities

Manage delivery of IT and product strategy and roadmaps, providing vision and guidance aligned with business goals and priorities.
Lead, coach, and develop Product Owners; set expectations, improve prioritization and stakeholder-management capabilities, and foster accountability and continuous learning.
Partner with business, Product, Architecture, Engineering, UX, Infrastructure, Security, and other IT teams to align objectives, prioritize initiatives, define timelines, and resolve dependencies.
Guide development and standardization of product and IT processes, policies, delivery practices, operational-readiness expectations, and performance metrics.
Optimize the design, development, operation, reliability, and support of IT systems and platform capabilities while balancing speed, quality, risk, and technical debt.
Drive modernization of legacy applications and delivery of scalable, secure, and maintainable solutions using appropriate modern architectural patterns.
Review solution approaches, support sound technical and product decisions, mitigate delivery risks, and remove organizational impediments or escalate issues as needed.
Improve delivery predictability, product quality, platform performance, operational excellence, and customer and business outcomes.
Organize preparation of technical and product reports, metrics, roadmaps, and status updates for management and key stakeholders.
Lead teams through technology and organizational change while promoting collaboration, innovation, clear communication, and continuous improvement.
Adhere to Company compliance and Health, Safety and Environment (HSE) policies, procedures, and requirements.
Maintain regular and reliable attendance.
Perform other duties as assigned.