IT Logistics Specialist

Services For The Underserved, Inc.•New York, NY

2d•$65,000 - $70,000•Onsite

About The Position

The Support Services functions at S:US are carried out by a team of professionals with diverse backgrounds who share deeply in the S:US mission. We are a resource that provides support to the individual program departments to assist in the pursuit of our mission. Support Services is a collegial, supportive group with a dynamic culture that continuously seeks to collaborate and improve the lives of our clients. We treat all staff with respect through each interaction. We are motivated to accomplish our individual and collective tasks through the belief that we can help transform the lives of people we serve thereby righting societal imbalances. The IT Infrastructure Department is looking for a detailed-oriented, organized, creative and technically savvy individual to join our IT Team. The selected candidate will report to the Director of IT Infrastructure Operations and will be responsible for supporting various parts of the Agency’s IT Department Logistical Processes.

Requirements

High school diploma (college preferred) preferred in related field
3+ years’ experience directly related to the duties and responsibilities specified
Proficiency with MS Excel, Word, Outlook, Teams, MS 365 software, CRM solutions and Purchase Order Software
Possess strong soft, time management, proactiveness, initiative skills
Ability to work effectively within a high paced team atmosphere and manage multiple projects
Position requires daily in office work M-F
Ability to lift 30 lbs

Nice To Haves

college preferred

Responsibilities

Develop, manage, and administer logistics policies, inventory control program systems; fulfill accurate and timely processing of orders for staff; as well as maintain asset management for existing assigned assets
Responsible for the full life cycle of implementing and supporting both physical and virtual assets, including ordering, shipping, receiving, tracking, configuring of equipment/assets, troubleshooting nonfunctioning equipment and record keeping
Independently complete compliance and surveillance initiatives, perform data cleanup and accuracy checks, documentation creation, provide timely reporting
Provide support to users throughout the agency by independently diagnosing and remediating issues using industry practices. This may include off standard hours support.
Respond to incoming phone calls, email messages, in person requests for support. Track issues via department tracking CRM system