IT Lead

Forus•New York, NY

1d•Onsite

About The Position

As IT Lead at Forus, you’ll be responsible for designing and operating the internal systems that keep our team fast, secure, and productive. You’ll oversee our infrastructure across identity, access, device management, and compliance — while also supporting day-to-day IT needs like access requests, device provisioning, and distributed workforce support. This role requires both systems thinking and hands-on execution. You’ll help define foundational IT workflows and tooling as we scale, while also serving as the go-to person for diagnosing and resolving issues across the team. You’ll work closely with engineering, operations, and compliance to ensure the environment we’re building is robust, secure, and built for scale. This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Forus' success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you.

Requirements

4–8 years of experience in IT operations, internal systems, or infrastructure support
Deep familiarity with Google Workspace administration and device management (Jamf, MDMs)
Experience with cloud IAM systems (AWS preferred), and Zero Trust or identity governance tools
Proficiency in scripting and building automation tools (e.g., Bash, Python)
Comfort designing workflows and automation to support scale and compliance
Strong communication and support instincts, with a user-first mindset
High NPS with your former teammates

Responsibilities

Own our internal IT infrastructure — including identity, device, and systems management
Administer and improve core tools like Google Workspace, Jamf, Zoom, Slack, and Twingate
Build and automate onboarding and offboarding workflows, reducing manual setup and access errors
Support a growing distributed workforce — including offsite device logistics, access controls, and endpoint security
Handle internal access requests and technical escalations with speed and context
Write and maintain automation scripts and lightweight integrations across internal systems
Partner with engineering and compliance to support SOC2/HITRUST posture and audit readiness