IT Solutions Lead

Novelis North America HQAtlanta, GA
Hybrid

About The Position

The IT Solutions Lead is an execution-focused IT leader who serves as the operational link between the Solutions Partner's strategic vision and day-to-day solution delivery. While the Solutions Partner owns strategic alignment, governance, and portfolio prioritization, the Solutions Lead is responsible for the hands-on execution of demand, delivery, and regional/local solution within their assigned functional area(s). The Solutions Lead is often the first point of contact for business partners within their region or capability area, responsible for collecting demand, facilitating requirements, coordinating delivery, and ensuring solution health post-deployment. Where small or regional applications exist, the Solutions Lead acts as the application steward, being responsible for the business-side roadmap and rationalization recommendations while ensuring alignment with global standards set by the Solutions Partner and Enterprise Architecture. This role collaborates closely with the Solutions Partner, business partners, architects, application managers, and IT delivery teams to translate business needs into scalable solutions through the IT demand process.

Requirements

  • Bachelor's degree in Information Technology, Business Administration, or related field.
  • 7+ years of experience in IT business partnering, project management, or enterprise solutions delivery.
  • Demonstrated ability to deliver scalable, secure solutions that achieve business objectives and measurable outcomes.
  • Demonstrable ability to translate business needs into technology solutions, including requirements gathering, feasibility analysis, and case development.
  • Experience facilitating workshops and leading solution design sessions with business and technical partners.
  • Demonstrable ability to run application health, performance, and user experience to deliver measurable business value.
  • Knowledge of IT governance, demand management, and service delivery frameworks (e.g., ITIL, Agile) and tools (e.g., Accolade, ServiceNow).
  • Superb communication, relationship-building, and problem-solving skills.
  • Candidates must be legally authorized to work in the United States without the need for current or future sponsorship

Responsibilities

  • Serve as the regional or capability-level point of contact for incoming business demand, collecting requests and performing initial triage before bringing up to the Solutions Partner for prioritization decisions.
  • Implement the demand intake and delivery process using standardized tools (e.g., Power Apps, ServiceNow, Accolade) within the framework and priorities established by the Solutions Partner.
  • Collaborate with business owners and partners to gather detailed requirements, clarify business value, and facilitate feasibility analysis — then coordinate with IT teams (architects, developers, application managers) to develop solution designs and cost estimates.
  • Run the delivery lifecycle of approved initiatives — from detailed requirements through build, test, deployment, and transition to support — ensuring alignment to architecture standards, TCO optimization, and agreed timelines.
  • Track solution health, performance, and user experience post-deployment, proactively addressing issues to ensure business value realization and agreed service levels.
  • Act as the business-side application steward for assigned small/regional applications, ensuring business continuity, partner satisfaction, and alignment with global strategy.
  • Develop and maintain an application roadmap (Grow, Sustain, Retire) for each assigned application, in collaboration with the Solutions Partner and Enterprise Architecture.
  • Identify and recommend application rationalization opportunities to reduce duplication and optimize costs; the Solutions Partner approves rationalization decisions within the broader portfolio governance framework.
  • Be responsible for intake and delivery of enhancements for owned applications, ensuring alignment with the demand process and prioritization framework.
  • Provide feasibility input to the Solutions Partner when demand involves applications under the Solutions Lead's stewardship, within their assigned functional scope.
  • Give to technology roadmaps for assigned capability/functions by partnering with business capability leaders, under the direction of the Solutions Partner.
  • Monitor emerging technology trends and recommend innovations to the Solutions Partner to improve business outcomes and operational efficiency.
  • Align all activities with Novelis' Vision 3x30 and enterprise priorities as defined by the Solutions Partner and IT Leadership.
  • Develop strong partnerships with internal partners, multi-functional teams, and regional IT colleagues to ensure seamless service delivery and operational alignment.
  • Engage across the IT organization within the assigned functional scope to coordinate operational support, disaster recovery planning, and IT ecosystem health.
  • Support organizational change and communication efforts to drive adoption of new solutions.

Benefits

  • Paid parental Leave
  • Adoption Assistance
  • Fertility Treatment
  • Childcare Discount
  • Nursing Mom Support
  • Employee Assistance Programs
  • Wellness Programs
  • Diabetes Management Program
  • Pet insurance
  • Identity Theft Protection
  • PerkSpot Discount Program
  • Tuition assistance
  • career development programs
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