IT Inventory Assistant

City of Memphis • Memphis, TN

7h • $43,888 - $63,648 • Onsite

About The Position

Works under the direction of the Service Delivery Manager to assist the City of Memphis with managing inventory by stocking and cataloging IT assets. Ensures accurate tracking of incoming and outgoing products following established policies and procedures. Receives delivered assets and compares against packing lists. Records assets in the ServiceNow IT service management (ITSM) platform and places them in a secured location in accordance with standard operating procedures. Checks for proper storage, labeling, tracking, and reporting of inventory. Supports teams in providing a high level of service to customers. Reviews recorded daily deliveries and shipments to reconcile inventory. Documents internal processes and procedures related to duties and responsibilities. Unpacks, tags, and stocks equipment. Locates and pulls equipment and/or stock items. Assists with the auditing and maintenance of inventory controls to track and account for the lifecycle of assets. Disposes of assets and packing materials to maintain a clean work environment. Maintains inventory, audit, storage, delivery, and transfer records.

Requirements

• Familiarity with ServiceNow IT service management (ITSM) platform.
• Ability to follow established policies and procedures.
• Ability to maintain a clean work environment.

Responsibilities

• Stocking and cataloging IT assets.
• Ensuring accurate tracking of incoming and outgoing products.
• Receiving delivered assets and comparing against packing lists.
• Recording assets in ServiceNow ITSM platform.
• Placing assets in a secured location.
• Checking for proper storage, labeling, tracking, and reporting of inventory.
• Supporting teams in providing a high level of service to customers.
• Reviewing recorded daily deliveries and shipments to reconcile inventory.
• Documenting internal processes and procedures.
• Unpacking, tagging, and stocking equipment.
• Locating and pulling equipment and/or stock items.
• Assisting with the auditing and maintenance of inventory controls.
• Disposing of assets and packing materials.
• Maintaining inventory, audit, storage, delivery, and transfer records.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed