IT Inventory Clerk

Volunteers of America Los Angeles•Los Angeles, CA

2d•Onsite

About The Position

The Information Technology Inventory Clerk is a member of the IT Department and supports both Corporate headquarters and remote program locations by tracking and monitoring all IT hardware inventory, including: desktops, laptops, monitors, speakers, keyboards, projectors, docking stations, printers, telephones (land-line and cellular), copiers, cameras and other miscellaneous accessories. Coordinates the issuing of IT inventory to users, collecting this inventory from departing users, scheduling upgrades as may be needed, ensuring all inventory is properly decommissioned prior to re-issuing or disposal of outdated hardware.

Requirements

Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
Ability to lift boxes up to 50lbs frequently
Has reliable transportation to travel to various VOALA locations
Current California driver's license and clean driving record, demonstrated Knowledge of CA driving laws
Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.
One year of experience in Information Technology department operations

Nice To Haves

Bachelor's Degree in Computer Science
Prior help desk experience preferable

Responsibilities

Maintains Information Technology hardware inventory records and IT tracking system (tag with Bar Codes, perform inventory data entry); maintains service and parts inventory, keeps storeroom in secure, orderly fashion.
Receives and records incoming inventory; verifies accuracy of shipments, inputs into IT tracking system; maintains inventory sheets completed by users receiving possession of hardware.
Coordinates with IT Operations Manager to meet new hardware requests, facilitating delivery of inventory to users by preparing systems and records prior to installation or delivery; collects replaced hardware, decommissions returned systems.
Performs on-site inventory of existing IT assets, across Los Angeles County.
Coordinates with IT Support team to have sufficient service and parts inventory on hand to meet regular IT Service Requests
Assists IT �Help Desk�, handling incoming IT Service Requests via e-mail, telephone and hard copy
Other duties as may be required by Director of Technology