IT Intern

Marmon Holdings, Inc.•Shelburne, VT

4d•Onsite

About The Position

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best. Under close supervision, follows documented and standardized procedures to diagnose and troubleshoot incoming employee calls. Provides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. Provides timely resolution of less complex problems or escalation on behalf of customer to appropriate technical personnel.

Requirements

Computer Science, Information Technology, or Management Information Systems major
Familiar with Office 365, Microsoft Server 2019 and up, Linux, and various Windows versions
Strong verbal and written communication
Excellent analytical and problem-solving skills
Ability to work well in teams
Strong work ethic and attention to detail
Good people skills
The ability to prioritize multiple projects while working proactively to avoid foreseeable issues.
Completing tasks with a sense of urgency is an important part of the job.
It is also important to be self-motivated, detail oriented and be able to work independently.
Must have a positive outlook and willingness to work collaboratively with others.

Responsibilities

Support the IT team in maintaining hardware, software, and other systems
Assist with troubleshooting issues and provide technical support
Organize and maintain IT resources
Lend IT support in areas such as active directory, analytics, and data center management
Other duties as assigned