Intern - IT

Woodhaven Learning Center•Columbia, MO

6d•Onsite

About The Position

The IT Intern’s primary responsibility is to assist the IT department with day-to-day operations and ongoing technology initiatives. This internship offers valuable hands-on experience across multiple areas of IT support, strategic planning, and project and asset management.

Requirements

60 hours or more completed toward course of study in Information Technology, Computer Science, or a related field.
Basic understanding of computer hardware and software.
Strong interpersonal skills and ability to communicate with end users in a professional and collaborative manner
Good organizational skills and attention to detail.
Willingness to learn, accept constructive feedback, and take direction.
Ability to work independently and in a team, and demonstrate initiative where appropriate
All individuals who have committed felonies that are listed on the disqualification registry with the Department of Mental Health will be removed from payroll effective immediately unless a request for exception has been approved with the Department of Mental Health.
A valid Missouri license MUST be obtained within the first two (2) weeks of employment for this position.
Must maintain an acceptable driving status according to Procedure No. 1-8-3, Woodhaven Vehicle Use.
Any exception to this requirement must be authorized by the Chief Financial Officer.
Must be able to pass mandatory background and drug screen tests.

Responsibilities

Assist with maintaining and updating the IT asset inventory list (hardware and software).
Help document hardware assignments, software licenses, and warranty statuses.
Support the IT team in implementing new IT systems or tools.
Assist in setting up new devices and configuring basic system settings.
Provide general support on IT projects, including testing, documentation, and deployment.
Assist in providing basic Tier I support responses to incoming help tickets
Assist in preparing IT SOP binder.
Help in organizing IT trainings for employees.
Help in creating Training Manuals.
Help organize and label equipment in storage and office areas.
Other duties as assigned.