IT Intern

Handel Architects•San Francisco, CA

7d•Onsite

About The Position

Handel Architects is an award-winning, full-service architecture and interiors firm focused on design excellence in urban environments. Its San Francisco office is seeking a part-time IT Intern to provide dedicated support to staff during normal business hours. The role is suited to someone pursuing a technology degree who is interested in architecture and design. The intern should be able to complete tasks and projects independently and bring strong interpersonal skills to daily user support. Performance will be overseen by local office leadership and the IT Director at the firm’s New York headquarters. The position offers hands-on IT experience, a flexible schedule for students, and competitive compensation.

Requirements

Currently enrolled in a bachelor’s or master’s program in Computer Science or a related field.
Knowledge of basic PC components and technology.
Ability to work efficiently and in an organized manner.
Excellent analytical and problem-solving skills.
Effective and clear verbal and written communication.
Friendly and optimistic disposition, with the ability to work with staff at all levels.
Ability to perform tasks and projects independently.
Strong interpersonal skills for daily user support.

Nice To Haves

General interest in the architecture and design industry.

Responsibilities

Help users troubleshoot software, including Windows 11, Microsoft Office 365, Adobe Creative Cloud, Revit 2021–2026, AutoCAD 2023, and Rhino 8.
Perform Microsoft Active Directory tasks, including creating user accounts, resetting passwords, and providing users access to projects.
Create and monitor SharePoint and FTP sites for projects.
Support printers and copiers.
Provide support for mobile devices, including Apple iOS and Android phones and tablets.
Set up and maintain conference room technology, including displays, phones, and conferencing software such as Microsoft Teams, Zoom, and GoToMeeting.
Set up new workstations as needed.
Deploy workstations using the company’s custom image.
Track and log technology equipment for inventory purposes.
Provide hands-on support during occasional server and network troubleshooting and upgrades.
Update technical documentation and procedures.