IT Intern

Western Milling•Visalia, CA

About The Position

This internship is designed to provide exposure to the information technology field for continued learning while helping the company complete necessary tasks and projects. The intern assists with IT inventory, workstation setup and deployment, user and computer management, documentation, and help desk support. The role also provides opportunities to shadow and assist IT team members with tickets and projects.

Requirements

  • Currently attending an Associate’s or Bachelor’s degree program, or pursuing a certification.
  • Intermediate proficiency in Microsoft Office Suite, including Word, Outlook, Excel, PowerPoint, and Access.
  • Ability to manage multiple priorities and daily workload according to project or assignment deadlines while meeting quality expectations.
  • Ability to work independently as necessary.

Nice To Haves

  • Background in desktop support.

Responsibilities

  • Assist with inventorying equipment, software, and software licenses.
  • Install, test, and configure workstations, peripheral equipment, and software.
  • Set up and deploy PCs for new employees using standard hardware, images, and software.
  • Create and manage users and computers in Active Directory.
  • Assist with documenting internal procedures in the knowledge base.
  • Triage and escalate help desk requests.
  • Shadow and assist IT team members with help desk tickets and projects.
  • Perform other duties as assigned.
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