IT Intern

Farmers and Merchants Bank of Long BeachSeal Beach, CA
$17 - $25Onsite

About The Position

The IT Intern supports the Information Technology team by assisting with day-to-day operational tasks and assigned projects across one or more IT disciplines (e.g., service desk, infrastructure, software engineering, networking, or end-user computing). Under the guidance of IT staff, the IT Intern helps deliver reliable technology services, documents work performed, and contributes to continuous improvement while gaining practical experience in a professional IT environment.

Requirements

  • Ability to learn and follow standard operating procedures, technical documentation, and security requirements.
  • Basic troubleshooting and analytical skills (identify symptoms, gather details, attempt standard fixes, and escalate with complete information).
  • Attention to detail and ability to maintain accurate records (tickets, inventories, checklists, and documentation).
  • Ability to manage time, prioritize tasks, and meet deadlines in a fast-paced environment.
  • Integrity and discretion when handling confidential information; ability to adhere to information security, privacy, and compliance standards.
  • Majoring in Computer Science, Information Technology, or related IT discipline.
  • Microsoft Word, Excel, PowerPoint.

Responsibilities

  • Provide day-to-day IT support and troubleshooting assistance under supervision; escalate issues appropriately and communicate status updates.
  • Assist with assigned IT projects and operational tasks (e.g., testing, system/application checks, routine maintenance activities) aligned to the intern’s competency area.
  • Maintain accurate documentation and records in ticketing, asset, and knowledge management systems, including work notes and inventory updates.
  • Follow information security, privacy, and compliance requirements; demonstrate professionalism, customer service, and teamwork.
  • Perform other ITS functions as assigned
  • Assist in designing, developing, testing, and debugging software applications under the guidance of senior engineers.
  • Write and clean maintainable code while following established coding standards and best practices.
  • Collaborate with cross-functional teams (engineering, product, QA) to understand requirements and implement solutions.
  • Participate in code reviews and incorporate feedback to improve code quality and technical skills.
  • Help troubleshoot issues, perform root-cause analysis, and contribute to fixes.
  • Document technical designs, code changes, and processes as needed.
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