IT Intern - Event Technology Services
About The Position
The IT Intern is a college internship within Hershey Entertainment & Resorts Company’s Event Technology Services team. The team supports, deploys, and removes technology for Hersheypark, Hersheypark Stadium, Giant Center, and other events across the Entertainment Complex and Resorts properties. Supported equipment includes point-of-sale and credit-card devices, cashless hardware, digital signage, gamification hardware and LED displays, PCs and laptops, printers, mobile devices, and kiosks. During events, the intern provides on-site support for incidents assigned to the team. The internship is available from May 2027 through August 2027. Company-coordinated housing is available. If used, housing costs $160 per week, inclusive of utilities and limited transportation, deducted from biweekly paychecks. Upon commitment to employee housing, a $180 fee is charged, consisting of a refundable $160 deposit and a nonrefundable $20 insurance waiver fee. Hershey Entertainment & Resorts describes its values as Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. The company says it is committed to diversity, equity, and inclusion and supports Milton Hershey School. Intern perks include free Hersheypark admission and parking, and discounts on food and shopping.
Requirements
- Be at least 18 years old.
- Be majoring or minoring in Computer Science, Information Technology, or another related field.
- Be a freshman, sophomore, junior, senior, or graduate student; applicants must have graduated within the past year.
- Have a valid driver’s license.
- Be able to speak and read English.
Responsibilities
- Respond to and restore end-user issues in accordance with Service Level Agreements.
- Learn to identify, analyze, and apply information technology business practices to provide support.
- Inventory and track hardware that is deployed, awaiting deployment, or in long-term storage.
- Replace and image point-of-sale hardware using the Endpoint Management tool.
- Set up and tear down equipment for events throughout the Hershey Entertainment & Resorts Complex.
- Perform preventive maintenance on supported hardware.
- Log incidents in the IT Service Management tool.
- Perform other duties as assigned.
Benefits
- Free admission to Hersheypark
- Free parking at Hersheypark
- Discounts on food and shopping
- Company-coordinated housing is available for a weekly fee of $160, inclusive of utilities and limited transportation
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
