IT Intern

SpotHero • Chicago, IL

18h • Hybrid

About The Position

At SpotHero, we work as a team to empower people to get everywhere, easier! We’re rapidly growing with the mission of bringing the parking industry into the future through technology. Drivers across the nation use the SpotHero mobile app or website to reserve convenient, affordable parking in advance, on-the-go or through their connected cars, and parking companies rely on us to help them reach new customers while optimizing their business. We connect the dots with cutting-edge technology, delivering value to both sides of this exciting, evolving marketplace. Our Summer 2026 Internship Program dates are May 26, 2026 - August 14, 2026. IT Intern at SpotHero: We are seeking motivated and talented individuals for our Summer Engineering Internship Program. As an intern, you will have the opportunity to work alongside our IT team on real projects that contribute to our company's goals. You will gain hands-on experience, mentorship, and insights into the IT processes within a growth stage company. Learn about the IT Department: The IT department at SpotHero is responsible for the internal technology that keeps the company running day to day. That includes managing the corporate device fleet across macOS and Windows, administering core SaaS platforms like Google Workspace, Okta, Slack, Zoom, and Atlassian, and maintaining the office network and AV infrastructure in Chicago. The team handles employee onboarding and offboarding, ensuring every new hire has the accounts, equipment, and access they need from day one, and that everything is cleanly deprovisioned when someone leaves. IT also owns endpoint security enforcement through Jamf and Intune, partners closely with the Security team on identity and access management, and manages vendor relationships and the IT budget. Across all of it, the goal is to minimize friction for employees, keep systems secure and well-documented, and build scalable processes that grow with the company.

Requirements

• Currently pursuing a degree in Information Technology, Computer Science, or a related field, or equivalent hands-on experience.
• Familiarity with macOS and Windows — comfortable being the person friends and family call when something breaks.
• Curiosity about how corporate technology works at scale, from identity management to endpoint security to SaaS administration.
• Strong communication and interpersonal skills.
• Seeking Candidates in Chicago, IL - 1-2x days per week in office
• Legally authorized to work in the US and not require sponsorship for employment now or in the future.

Responsibilities

• Provide frontline IT support to employees, troubleshooting hardware, software, and connectivity issues while learning to communicate technical solutions to non-technical users.
• Assist with new hire onboarding and offboarding, including laptop provisioning, account setup in Google Workspace and Okta, and equipment inventory tracking.
• Assist in the troubleshooting and debugging of technical issues.
• Engage in learning opportunities and professional development activities.

Benefits

• 12 week paid summer internship (May 26, 2026 -August 14, 2026)
• Udemy License
• Weekly lunch stipend for in-office days
• Participation in team events and company-wide activities like our "All Team Week" during the summer
• Parking stipend
• Opportunity to be part of Employee Resource Groups
• Access to allyship learning resources

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 101-250 employees