IT Intern

Tronox•Oklahoma City, OK

8h•Onsite

About The Position

We are seeking a motivated and detail-oriented IT Intern to join our on-site team at our corporate office and testing facility in Oklahoma City, OK. This is a hands-on internship designed for individuals looking to build practical experience in a fast-paced industrial IT environment. Working alongside experienced IT professionals, the intern will provide day-to-day technical support, maintain hardware across the site, and help ensure the accuracy of our IT ticketing system.

Requirements

Currently enrolled in or recently completed a degree or qualification in Information Technology, Computer Science, or a related field.
Solid foundational understanding of PC hardware components and how they work.
Strong attention to detail with the ability to maintain accurate records.
Good organizational skills and the ability to manage multiple tasks simultaneously.
A willingness to work on-site in an active manufacturing environment and follow all safety training procedures.
Clear and professional communication skills — both written and verbal.
Excellent customer services skills and a positive, can-do attitude.

Nice To Haves

Previous experience in technical support, helpdesk, or IT administration role (even informal or voluntary)
Familiarity with asset management tools or ticketing systems
Experience working in a manufacturing, industrial, or similarly structured environment

Responsibilities

Set up, configure, and deploy desktop computers, laptops, monitors, printers, and peripherals for end users across the site.
Diagnose and troubleshoot hardware faults, arranging repairs or replacements as needed.
Perform routine preventative maintenance on IT equipment to minimize downtime.
Support the installation and replacement of hardware components (RAM, hard drives, peripherals, etc.).
Liaise with vendors and suppliers regarding warranty repairs and equipment returns.
Assist in setting up workstations for new starters, relocations, and temporary users on the shop floor.
Ensure all work is fully documented in the IT ticketing system (Jira).