IT Infrastructure Technician

Clarkson University • Potsdam, NY

10d • $23 - $25 • Onsite

About The Position

The IT Infrastructure Technician is responsible for the installation and maintenance of physical data and telephony infrastructure — including cable plant, network electronics, and VoIP devices — and for the day-to-day support of the switching, wireless, and structured cabling that carry the University's network. The role provides hands-on layer-1 and entry-level layer-2 support under the direction of senior network staff, and maintains accurate records and inventory of all associated equipment.

Requirements

• Completion of secondary education (high school) or equivalent
• Installation and termination of Cat3 and Cat5e or higher infrastructure cabling
• Familiarity with basic data networking concepts
• Moderate use of hand tools
• Moderate use of light power tools
• Basic knowledge of physical networking infrastructure components and the installation thereof
• Basic understanding of data networking concepts, including TCP/IP, Ethernet switching, and VLANs
• Ability to read and follow network diagrams, cabling schedules, and port assignments
• Problem analysis and troubleshooting
• Strong written and verbal communication skills
• Detail-oriented records keeping

Nice To Haves

• Completion of vocational education as electrician or telecommunications technician
• Industry certification such as CompTIA Network+
• Installation and termination of multi- and single-mode fiber optic cabling
• Exposure to enterprise switching and wireless hardware (e.g., Cisco, Aruba, or comparable platforms), including basic port and VLAN configuration
• Familiarity with network monitoring/management tools
• Familiarity with emergency telephone, auto-dialer, and other pre-programmed telephone devices

Responsibilities

• Installs, terminates, and tests Cat3 and higher cable and components, and multi- and single-mode fiber cable and components
• Performs switch-port moves, adds, and changes, including basic port configuration and VLAN assignment under established standards
• Assists with the installation, patching, and physical deployment of switches, routers, and wireless access points
• Performs first-level network connectivity troubleshooting (cabling, port, PoE, and link faults) and escalates to senior network staff as needed
• Uses network monitoring and management tools to identify, document, and report infrastructure and connectivity issues
• Maintains existing telephony infrastructure
• Installs, maintains, and troubleshoots VoIP telephones
• Maintains accurate record keeping for existing equipment, cable plant, and port/IP assignments, including updates to network and cabling documentation
• Liaises with outside vendors to coordinate new product installations and repairs
• Other duties as assigned

Benefits

• All offers of employment are subject to the applicant successfully passing a background check (including, but not limited to, employment verification, educational and other credential verification, and criminal records)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED