IT Infrastructure & Support Specialist (Temp) (41062)
About The Position
We're looking for an IT Infrastructure & Support Specialist to join our team on a contract-to-hire basis, keeping our technology environment running smoothly - from cloud infrastructure to day-to-day support for employees in the office and remote. This is a great opportunity for someone who wants to demonstrate their skills with the goal of transitioning into a permanent role. This person should enjoy variety, problem-solving, and being the go-to person when something needs to just work. The initial term is 6 months, with conversion to full-time employment evaluated based on performance, team fit, and business needs.
Requirements
- Experience in IT support, systems administration, or infrastructure roles
- Familiarity with cloud platforms (e.g., Azure, AWS, or similar)
- Experience with VDI environments
- Working knowledge of networking and security fundamentals
- Proficiency with Microsoft Office 365 administration
- Strong communication skills and ability to support both technical and non-technical users
- Detail-oriented, with a habit of documenting work clearly and consistently
- Comfortable working in a contract-to-hire arrangement with the goal of long-term placement
Responsibilities
- Support cloud platforms and cloud infrastructure, ensuring systems are stable, secure, and performing well
- Provide hands-on IT support to in-office employees, troubleshooting hardware, software, and connectivity issues
- Support and maintain Virtual Desktop Infrastructure (VDI) environments
- Provide responsive IT support to remote employees across various locations
- Manage employee onboarding and offboarding, including account setup, equipment provisioning, and access deactivation
- Support network infrastructure, security tools, and Microsoft Office 365 administration
- Maintain accurate, up-to-date IT documentation, including processes, configurations, and troubleshooting guides
Benefits
- Vacation
- Sick leave
- Paid holidays
- Medical (with an HSA plan option)
- Dental
- Vision
- Company paid Basic Life insurance
- Opportunity to enroll in Voluntary Life plans
- Employee Assistance Program
- 401K with employer match
- Employee referral program
- Home office stipend
- Opportunities for team building, growth, and development
- On-demand access to an LMS with a variety of courses
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
