IT Infrastructure Specialist

NorthKey Community Care•Covington, KY

14h•Onsite

About The Position

NorthKey Community Care is seeking an IT Infrastructure Specialist to join their team. This is a full-time, on-site position located at 502 Farrell Drive, Covington, KY 41011, with working hours from Monday through Friday, 8:00 am to 5:00 pm. The role involves maintaining and upgrading IT infrastructure, recommending purchases, reviewing system logs, and ensuring security and privacy. The specialist will also coordinate HIPAA compliance, manage vendor relationships, and perform routine and emergency maintenance. Availability for on-call and after-hours activities is required.

Requirements

Strong organizational and planning skills
Experience/Training/Certification in one or more of the following: Windows OS (10+), KACE (Quest), Anti-Virus Software (ESET), VMware, Microsoft Server OS, Active Directory, Office 365, and Enterprise Storage Solutions (NetApp)
Experience/Training with desktops, laptops, printers, peripherals, installation and maintenance, WAN/LAN equipment (Cisco Preferred), and MS SQL Server
Good interpersonal skills and the ability to interact professionally with others
Must be able to lift up to 60 pounds
Ability to drive a motor vehicle
Must be available for on-call and after-hours activities

Nice To Haves

A bachelor’s degree in information systems, Computer Science, or a similar degree is strongly preferred
Demonstrated experience may replace a degree
Experience/Training in a healthcare environment and/or with HIPAA rules/regulations is preferred

Responsibilities

Maintenance and upgrades of IT infrastructure
Recommendations regarding purchasing of IT equipment
Reviewing system logs and tools for possible issues and resolutions
Reviewing future changes to enhance security and privacy
Coordinating HIPAA compliance oversight with HIPAA Security and Privacy Officer
Maintaining an appropriate and business-like manner in dealing with internal staff, Board members, State and governmental staff, sub-contractors, and vendors
Proper representation as a NorthKey employee to the public
Assuring organizational compliance with HIPAA, particularly as it relates to healthcare security
Working with HIPAA Security and Privacy Officers to accomplish HIPAA compliance
Maintaining current knowledge of HIPAA rules and regulations
Planning for future development, managing, and maintaining all infrastructure equipment, including firewalls, switches, point-to-point systems, wireless access points, cabling, external systems, and other network-related items
Assisting with maintaining and managing desktop and laptop hardware/software, peripherals, workstation server management software, helpdesk, anti-virus systems, software, network/server/computer/mobile device security, server hardware/software, mobile devices, and enterprise storage
Collaborating and coordinating with leadership, management, and staff to plan for and implement the organization's technology needs
Conducting routine and emergency maintenance of network hardware/software, peripherals, and other equipment/software
Managing relationships with vendors/partners

Benefits

Potential for up to 12% contingency bonus
Generous plan for paid time off (PTO) (Up to 16 days the first year)
10 Paid Holidays
Individual and family insurance coverage: Various medical, vision, and dental plans to choose from
HSA Employer match up to $1000, depending on plan
401(k) with employer match
Professional Development
Potential eligibility for student loan forgiveness through the Public Service Loan Forgiveness program
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance