IT Infrastructure Specialist

NorthKey Community Care•Covington, KY

2d•Onsite

About The Position

NorthKey Community Care is seeking an IT Infrastructure Specialist to join their team. This is a full-time, on-site position located at 502 Farrell Drive, Covington, KY 41011. The role involves maintaining and upgrading IT infrastructure, recommending purchases, reviewing system logs, and ensuring security and privacy enhancements. The specialist will also coordinate HIPAA compliance, manage relationships with vendors, and perform other duties as assigned. The position requires availability for on-call and after-hours activities for emergencies and scheduled projects.

Requirements

A bachelor’s degree in information systems, Computer Science, or a similar degree is strongly preferred. Demonstrated experience may replace a degree.
Strong organizational and planning skills.
Experience/Training/Certification in one or more of the following: Windows OS (10+), KACE (Quest), Anti-Virus Software (ESET), VMware, Microsoft Server OS, Active Directory, Office 365, and Enterprise Storage Solutions (NetApp).
Experience/Training with desktops, laptops, printers, peripherals, installation and maintenance, WAN/LAN equipment (Cisco Preferred), and MS SQL Server.
Good interpersonal skills and the ability to interact professionally with others.
Must be able to lift up to 60 pounds.
Ability to drive a motor vehicle.
Must be available for on-call and after-hours activities in the event of emergencies and scheduled projects that must occur after-hours.

Nice To Haves

Experience/Training in a healthcare environment and/or with HIPAA rules/regulations is preferred.

Responsibilities

Maintenance and upgrades of IT infrastructure.
Recommendations regarding purchasing of IT equipment.
Reviewing system logs and tools for possible issues and resolutions.
Reviewing future changes to enhance security and privacy.
Coordinating HIPAA compliance oversight with HIPAA Security and Privacy Officer.
Maintaining an appropriate and business-like manner in dealing with internal staff, Board members, State and governmental staff, sub-contractors, and vendors.
Proper representation as a NorthKey employee to the public.
Assuring organizational compliance with HIPAA, particularly as it relates to healthcare security.
Working with HIPAA Security and Privacy Officers to accomplish HIPAA compliance.
Maintaining current knowledge of HIPAA rules and regulations.
Planning for future development, managing, and maintaining all infrastructure equipment, including firewalls, switches, point-to-point systems, wireless access points, cabling, external systems, and other network-related items.
Assisting with maintaining and managing desktop and laptop hardware/software, peripherals, workstation server management software, helpdesk, anti-virus systems, software, network/server/computer/mobile device security, server hardware/software, mobile devices, and enterprise storage.
Collaborating and coordinating with leadership, management, and staff to plan for and implement the organization's technology needs.
Conducting routine and emergency maintenance of network hardware/software, peripherals, and other equipment/software.
Managing relationships with vendors/partners.
Performing other duties as assigned.

Benefits

Potential for up to 12% contingency bonus
Generous plan for paid time off (PTO) (Up to 16 days the first year)
10 Paid Holidays
Individual and family insurance coverage: Various medical, vision, and dental plans to choose from
HSA Employer match up to $1000, depending on plan
401(k) with employer match
Professional Development
Potential eligibility for student loan forgiveness through the Public Service Loan Forgiveness program
Employee assistance program
Employee discount
Tuition reimbursement