IT Helpdesk Campus Support Student Worker
Liberty University•Lynchburg, VA
•Onsite
About The Position
The Campus Support Student Worker provides customer service to people visiting the IT Helpdesk offices and creates tickets for customers who need assistance. Support is provided in person. The position is limited to 18 hours per week during the semester and may be up to 40 hours per week during breaks. Office hours are 8 a.m. to 5 p.m., Monday through Friday.
Requirements
- Some familiarity with customer service roles.
Responsibilities
- Greet customers.
- Create and modify tickets in the ticket management system.
- Triage customers appropriately.
- Assist with projects.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
