IT Help Desk Student Services Coordinator
Tennessee Tech•Cookeville, TN
•Onsite
About The Position
This position is responsible for coordinating the daily delivery of student-facing technology support and identification credential services within the university’s Information Technology Services (ITS) Help Desk. The role oversees front-line service operations related to Eagle Card support, mobile checkout technology, student printing, student employee coordination, equipment readiness, and associated service processes that support students, faculty, staff, and campus visitors.
Requirements
- Experience in coordinating technology support and identification services.
- Experience with Eagle Card support, mobile checkout technology, and student printing.
- Experience in student employee coordination and equipment readiness.
- Ability to manage service processes supporting students, faculty, staff, and campus visitors.
Responsibilities
- Coordinating the daily delivery of student-facing technology support and identification credential services within the university’s Information Technology Services (ITS) Help Desk.
- Overseeing front-line service operations related to Eagle Card support, mobile checkout technology, student printing, student employee coordination, and equipment readiness.
- Managing associated service processes that support students, faculty, staff, and campus visitors.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
