IT Hardware Technician (CompTIA A+)

TEKsystems • Arlington, VA

4d • $20 - $22 • Onsite

About The Position

We are seeking two detail-oriented IT Hardware Deployment Technicians to support a large-scale laptop upgrade initiative at a major enterprise customer site. This is an excellent opportunity for technicians who enjoy hands-on hardware work, device deployments, troubleshooting, and direct end-user support. In this role, you will be responsible for performing laptop memory upgrades, hardware validation, and post-installation testing while working directly with end users in a fast-paced professional environment.

Requirements

• Experience performing hands-on laptop hardware repairs or upgrades
• Knowledge of PC hardware components, including RAM and storage devices
• Experience with desktop support, computer deployment, or break/fix activities
• Familiarity with BIOS and firmware updates
• Strong troubleshooting and problem-solving skills
• Ability to follow technical procedures and documentation accurately
• Excellent customer service and communication skills
• Ability to work independently with minimal supervision

Nice To Haves

• Experience supporting HP EliteBook laptops
• Previous PC refresh, migration, or deployment project experience
• A+, Network+, or similar technical certifications
• Enterprise desktop support experience

Responsibilities

• Perform RAM/memory upgrades on HP EliteBook laptops following documented procedures
• Safely disassemble and reassemble laptops
• Update BIOS and firmware as required prior to hardware installation
• Disconnect and reconnect internal batteries during repair activities
• Perform embedded controller reset procedures
• Validate memory recognition and system performance following upgrades
• Conduct post-installation testing, including: System boot verification, Charging functionality, USB-A and USB-C port testing, General device functionality checks
• Coordinate directly with end users regarding scheduled appointments and device access
• Document completed work and escalate unresolved technical issues when necessary
• Maintain a high level of quality while meeting project timelines and service expectations

Benefits

• Medical
• dental
• vision
• Critical Illness
• Accident
• Hospital
• 401(k) Retirement Plan
• Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed