IT Hardware Repair Technician

Saber Community Support and Development Office•Beachwood, OH

1d•Onsite

About The Position

The primary purpose of the IT Asset Repair Technician job is to diagnose, repair, and recondition company computing devices – primarily laptops, desktops, iOS devices, and kiosks – returning them to fully functional, working condition with quick turnaround, in addition to maintaining component inventory and creating and following standardized repair processes.

Requirements

High school graduate or equivalent
Some form of post-secondary IT technical training or equivalent hands-on experience
Familiarity with the Microsoft Office product suite (Word, Excel, Outlook)
Familiarity with Microsoft Windows 10/11, including operating system installation, imaging, and recovery
A minimum of two (2) years of hands-on experience repairing computer hardware, including laptops, desktops, kiosks, and mobile devices
Hands-on experience replacing internal components (screens, batteries, RAM, storage drives, keyboards) is required

Responsibilities

Diagnose, repair, and recondition company computing devices – primarily laptops, desktops, iOS devices, and kiosks
Return devices to fully functional, working condition with quick turnaround
Maintain component inventory
Create and follow standardized repair processes

Benefits

On-Demand Pay
Flexible Scheduling
Onsite Gym Access
Generous PTO & Benefits
Employee Events & Activities
Benefit eligibility the first of the month following 30 days
Comprehensive benefit packages including medical, dental, and vision, and more
Health Savings Account available with employer contribution
401K through Fidelity
Employer-paid life insurance (FT employees)
Robust Employee Assistance Program
Generous Paid Time Off (PTO)
Educational, leadership, and tuition opportunities
Various discount programs offered, including discounted childcare programs through KinderCare
Wellness programs offered through WebMD
Employee recognition programs