IT Hardware Engineer, NIST (BG26101017PL)

The Bowen Group Inc.•Washington, DC

45d•$125 - $155

About The Position

The Bowen Group, a GTSC company, is seeking an IT Hardware Engineer to support procurement, configuration, deployment, and lifecycle management of desktop, laptop, server, and peripheral hardware across technical communications facilities. The position is based in the Washington, DC metro area and includes travel to program locations, estimated at 25–50%. The engineer works closely with the Systems Engineer/Endpoint Lead and site teams to maintain hardware readiness, compliance, and reliability across classified and Special Access Program (SAP) environments. The role includes hardware deployment and repair, inventory and lifecycle documentation, physical installation in data centers and secure facilities, incident resolution, and support for cross-domain solutions and video teleconferencing endpoints. The engineer also assists with hardware compliance documentation for RMF/NIST authorization activities and supports IT service management tool deployment. Candidates must hold a current Top Secret clearance with SCI eligibility and SAP eligibility; applicants selected are subject to a government security investigation and SAP access screening.

Requirements

At least 3 years of IT hardware engineering, deployment, or field support experience.
Bachelor's degree in a related field or equivalent experience.
Experience supporting classified or federal systems environments.
Experience supporting Special Access Program (SAP) facilities, systems, or environments.
Hands-on experience with desktop/laptop imaging, hardware break/fix, and asset lifecycle management.
Ability to lift or move IT equipment and perform physical installation tasks as needed.
Familiarity with the Risk Management Framework (RMF) and NIST SP 800-37/800-53 security authorization processes as they apply to classified hardware environments.
Familiarity with ICD 705 physical security standards as they apply to SCIF and SAP facility hardware requirements, including greenfield buildout environments.
Current Top Secret clearance with SCI eligibility and SAP eligibility.
Must successfully complete SAP access screening related to foreign contacts, foreign interests, foreign travel, personal conduct, and financial responsibility.
ITIL Foundation certification or demonstrated familiarity with ITSM frameworks.

Nice To Haves

Relevant certifications such as CompTIA A+, Network+, Security+, or Dell/HP hardware certifications.
Experience with endpoint management and imaging platforms such as SCCM or MECM.
Experience with enterprise ticketing and asset management platforms such as ServiceNow or Remedy.

Responsibilities

Procure, configure, image, and deploy desktops, laptops, servers, and peripheral hardware according to established standards.
Perform hardware installation, upgrades, break/fix repair, and preventive maintenance across facility locations.
Maintain accurate hardware inventory, asset tags, and lifecycle/refresh documentation.
Support rack-and-stack, cabling, and physical hardware installation in data center, SCIF, and SAP facility environments.
Diagnose and resolve hardware-related incidents, escalating complex systems issues to the Systems Engineer/Endpoint Lead as needed.
Coordinate with facility security officers to ensure hardware handling, transport, and disposal comply with classified and SAP environment requirements.
Support hardware configuration and integration for cross-domain solutions, ensuring equipment meets physical and logical security requirements for approved cross-domain transfer capability.
Support VTC endpoint hardware setup and peripheral integration for classified and unclassified conference rooms across sites, including multi-tier AV configurations.
Assist with hardware compliance documentation supporting RMF/NIST SP 800-37 and 800-53 authorization activities.
Support deployment and integration of IT service management toolsets, including ticketing and asset management platforms, as part of the enterprise NOC/SOC operations model.