IT-GIS Senior Specialist

Manatee County Government•Bradenton, FL

12d•Onsite

About The Position

The IT-GIS Senior Specialist performs advanced technical and analytical work supporting Manatee County’s enterprise Geographic Information Systems environment. The position administers and supports Esri ArcGIS Enterprise, ArcGIS Online, hosted GIS services, and shared enterprise geodatabases, with responsibility for service and database administration, user and group management, roles and privileges, data connectivity, performance monitoring, and troubleshooting GIS applications, services, and related systems. The specialist is a technical resource for GIS Systems Analysts, departmental GIS staff, and IT professionals, helping ensure enterprise GIS resources are available, secure, reliable, and performant. Strong Python, SQL, GIS scripting, and Esri API skills are used for troubleshooting, automation, integrations, and operational improvements. The role works with senior technical staff and IT teams on system maintenance, upgrades, infrastructure changes, and continued development of the enterprise GIS environment. Under the general direction of senior professionals, the incumbent exercises judgment and initiative in resolving complex problems and projects, and works with customers to identify hardware, software, and system requirements through business analysis. The position also supports strategic planning, project management, business cases, service-level commitments, customer relationships, continuous improvement, and organizational change. It provides technical leadership, manages the work of others, and trains and mentors colleagues and lower-level employees. The incumbent may prepare and deliver presentations, support employee development and performance activities, and perform other related work, including weather or extreme-emergency duties. The position is based at 1112 Manatee Avenue West, Bradenton, Florida. It involves an indoor office environment that may have high noise while certain responsibilities are performed. The job drives a County van to various County facilities and may require lifting equipment. Work schedules may include compulsory callouts, maintenance windows, special assignments, emergencies, and disaster situations. All employees may be required to work before, during, or after an emergency and may be temporarily assigned duties, locations, or schedules outside their normal scope.

Requirements

Advanced proficiency in two or more listed IT fields; Geographical Information Services is among the listed fields.
Current subject-matter experience, with particular emphasis on Microsoft platform administration, including Active Directory, Windows Server, PowerShell, Azure, Azure AD, Office 365, Office 365 Planner, Office 365 Teams, Office 365 Security and Compliance Center, Azure Active Directory B2B, SharePoint development and administration, Power BI, PowerApps, and Power Automate.
One of the following education and experience combinations: high school diploma or equivalent and six years of relevant IT experience; an associate degree in IT, computer science, computer technology, or a related field and four years of relevant IT experience; or a bachelor’s degree in one of those fields and two years of relevant IT experience. Equivalent combinations may be considered.
One year of leadership experience.
Valid driver’s license; a valid Florida driver’s license is required within 30 days of hire.
Must pass a background check, including fingerprinting, and complete CJIS Level 4 Security Awareness Training before the start date.
Must possess or be able to obtain FEMA certifications IS-100.b and IS-700.a within six months of hire.
Ability to multitask and manage daily activities and major problems and projects involving oneself and others across organizational boundaries.
Proficiency in using reference materials, applying methods and theory, and applying new technologies, interpersonal skills, and procedures to resolve major problems and gain acceptance.
Ability to lead or mentor teams, facilitate groups, prepare and deliver presentations, and assist lower-level personnel with training.
Ability to communicate effectively and clearly in writing and verbally, and to deal diplomatically with difficult customers.
Ability to establish and maintain effective work relationships, self-develop relevant skills, follow and provide instructions and priorities, and take ownership of troubleshooting and resolving major problems.
Knowledge of standard office practices, policies, procedures, personal computers, operating systems, and related software applications.
Knowledge of and commitment to quality workmanship, dependability, accountability, civility, and ethics.

Nice To Haves

ITIL, EPAS, SDLC, PMBOK, or other related certifications.
Demonstrated competencies and certifications in one or more specific fields.

Responsibilities

Administer and provide advanced technical support for the County’s enterprise GIS environment, including Esri ArcGIS Enterprise, ArcGIS Online, hosted GIS services, and shared enterprise geodatabases.
Manage GIS services and databases, users and groups, roles and privileges, data connectivity, and performance monitoring.
Troubleshoot GIS applications, services, and related systems, and use Python, SQL, GIS scripting, and Esri APIs to automate processes, support integrations, and improve operations.
Serve as a technical resource to GIS Systems Analysts, departmental GIS staff, and other IT professionals.
Collaborate with senior technical staff and IT teams on system maintenance, upgrades, infrastructure changes, and development of the enterprise GIS environment.
Identify and resolve major technical, organizational, and controversial problems and projects, and provide corrective actions.
Provide technical leadership, manage the work of others, and train and mentor colleagues and lower-level employees as a subject matter expert.
Contribute to project plans and business strategies, and support planning, implementation, reporting, and evaluation through the PMO and project-management practices.
Develop business cases that connect costs to business value and return on investment, and maintain financial stewardship.
Establish and meet service-level criteria and commitments, manage customer expectations through Business Relationship Management, and pursue customer satisfaction.
Recommend continuous improvements and help develop or improve standards, policies, procedures, and work plans.
Participate in professional development, including educational opportunities, professional publications, networks, and organizations.
Prepare and deliver verbal and written presentations to peers, executives, and customers.
Support employee development plans and, as required, evaluate, counsel, and rate organizational and employee performance.
Perform other related work, including weather or extreme-emergency duties.