IT Field Technician : Entry Level - Johnson Automotive

Johnson Automotive•Raleigh, NC

3d•Onsite

About The Position

Johnson Automotive is seeking a motivated, tech-savvy entry-level IT Field Technician to join its IT team and support technology across multiple automotive dealership locations. This hands-on role is suited to people beginning an IT career, including recent graduates and people with technical training. The technician will work alongside experienced IT professionals to install, maintain, and troubleshoot dealership technology, gaining experience with a variety of systems.

Requirements

Foundational knowledge of computers, hardware, operating systems, and basic networking concepts.
Interest in troubleshooting, problem-solving, and learning new technologies.
Strong communication skills and a customer-service mindset.
Good organizational skills and attention to detail.
Ability to work independently and seek guidance when needed.
Dependability, professionalism, and willingness to take initiative.
Valid driver's license and driving record acceptable under company standards.
Willingness to travel between dealership locations as needed.
Ability to move and install computer equipment and occasionally lift up to 50 pounds.

Nice To Haves

Technical education, coursework, certifications, or equivalent hands-on experience.
Experience from school projects, internships, personal computer builds, technical training, or similar activities.
CompTIA A+, Network+, or similar certifications.

Responsibilities

Install, configure, and troubleshoot desktop computers, laptops, monitors, printers, and other IT equipment.
Set up workstations and connect devices to company networks.
Assist with installing, testing, and maintaining network cabling and wireless access points.
Troubleshoot basic hardware, software, and connectivity issues.
Install and replace computer components, including memory, hard drives, and peripherals.
Assist with installing and maintaining security cameras and other dealership technology.
Set up and manage user accounts for applications and systems.
Work with the IT team to respond to technical support requests across dealership locations.
Document installations, equipment changes, and completed work accurately.
Follow IT security practices, safety procedures, and company standards.

Benefits

Paid holidays
Paid time off
401(k) with company match
Employee referral program
Employee discounts
Medical, dental, and vision insurance following 60 days of employment
Employer-paid and voluntary life insurance following 60 days of employment
Short-term and long-term disability following 60 days of employment
Accident, critical illness, and hospital insurance following 60 days of employment
Healthcare and dependent care savings accounts following 60 days of employment
Employee assistance program following 60 days of employment
Pet insurance following 60 days of employment
Will preparation services following 60 days of employment
Travel assistance following 60 days of employment