IT Field Technician
About The Position
Dutch Miller Auto Group is seeking a dedicated, hands-on IT Field Technician to join their technology team and support multiple dealership locations across the region. This role is crucial for maintaining robust and reliable technology infrastructure. The IT Field Technician will be responsible for installing, maintaining, and troubleshooting network infrastructure and general IT systems. This is a highly active, hands-on position that involves running cable, operating lifts, and ensuring dealerships have the necessary connectivity. The role requires regular travel, including out-of-state trips and overnight stays, significant physical activity, and schedule flexibility.
Requirements
- Previous experience in the IT field, support, network installation, or low-voltage cabling.
- Strong understanding of fundamental networking concepts (LAN/WAN, TCP/IP, switches, routers, Wi-Fi).
- Proficiency with hand and power tools required for mounting hardware and running cable.
- A valid driver’s license with a clean driving record.
- Excellent problem-solving skills and the ability to work independently in the field.
- Strong communication skills to interact professionally with dealership staff and management.
- Must be able to successfully pass a comprehensive security and background check prior to employment.
Nice To Haves
- Hands-on experience and strong familiarity with IT systems (Ubiquiti technology stack UniFi Network, Protect, etc.)
Responsibilities
- Deploy, configure, and maintain network infrastructure across all locations, utilizing the full Ubiquiti tech stack.
- Run, pull, terminate, and test network cabling (Cat5e/Cat6, fiber optics) throughout dealership showrooms, offices, and service bays.
- Install, configure, and troubleshoot general IT equipment, including desktop PCs, printers, phones, and point-of-sale systems.
- Diagnose hardware and network issues on-site and perform necessary repairs or upgrades to minimize downtime.
- Work with ISPs and third-party vendors during new site builds or major network upgrades.
- Maintain accurate records of network layouts, hardware inventory, and cabling pathways for each location.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
