IT Field Technician

S&G • Sylvania, OH

1d • Onsite

About The Position

S&G Stores is hiring an IT Field Technician to support and maintain technology across a large network of retail and fuel locations. This is a field-based role focused on hands-on troubleshooting, installations, and maintaining uptime across store environments. The ideal candidate is comfortable working independently in the field, handling a mix of networking, system support, and hardware-related tasks.

Requirements

• Experience in IT support, networking, or system administration
• Strong understanding of: TCP/IP, DHCP, DNS
• VPNs, VLANs, and firewall basics (Fortinet experience is a plus)
• Windows OS, Active Directory, and Microsoft 365
• Ability to troubleshoot hardware, network, and system issues independently
• Valid driver’s license and willingness to travel regularly

Nice To Haves

• Experience with POS systems (e.g., Gilbarco Passport or similar)
• Experience with security camera systems and installations
• Experience with Windows Server, Active Directory, and Group Policy

Responsibilities

• Provide on-site IT support across store locations based on incoming tickets
• Troubleshoot network connectivity issues (VPNs, firewalls, VLANs, routing)
• Support Windows environments including user accounts, devices, and Microsoft 365
• Assist with basic server and domain-related tasks (user accounts, permissions, policies)
• Install and maintain security camera systems and related hardware
• Troubleshoot POS systems and back-office PCs
• Assist with new store setups, device deployments, and infrastructure upgrades
• Work with internal teams and vendors to resolve technical issues
• Ensure systems remain operational and minimize downtime

Benefits

• Overtime available based on operational needs
• Company vehicle and fuel provided
• Opportunity to gain hands-on experience across networking, infrastructure, and multi-site systems

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed