IT Field Technician

Flynn Group•Independence, OH

3d•Onsite

About The Position

The IT Field Technician will be responsible for the daily operations of field service, including service calls, Preventive Maintenance Visits, and Install Projects related to work done in Flynn Group's restaurants. This role involves traveling to perform servicing, repairing, and maintaining all equipment in the restaurants, testing computers, peripherals, hardware, and software to ensure 100% functionality, and acting as a technical resource to assist users with resolving computer issues. The technician must be able to work with or without supervision in a fast-paced environment while maintaining excellence in repair and cleanliness. This position also requires being on call for critical system issues during evenings, weekends, and holidays.

Requirements

High School diploma or equivalent
General computer experience and knowledge is preferred.
DOS/Windows knowledge
Cabling knowledge
Network knowledge.
Requires prolonged sitting and driving at times.
Continues good driving records.
Requires stooping, bending, standing, walking, and reaching.
Must be able to adapt to a fast-paced, multi-faceted office environment.
Occasional lifting, carrying, pushing, or pulling moderate amount of weight up to 55 pounds.
Requires close vision, depth perception and distance vision.
Requires ability to hear speech at normal levels and speak in audible tones.
Ability to follow and understand oral and written instructions.
Ability to work cooperatively with supervisors and co-workers.
Ability to understand and follow complex oral and written instructions.
Ability to perform responsibilities without necessity of close supervision.
Ability to drive to locations where needed.
Ability to effectively communicate with others.
Ability to meet attendance standards to perform the essential functions of the job.
Ability to maintain a generally positive attitude.

Responsibilities

Day to Day Operations of a Field Tech including traveling to perform servicing, repairing, and maintaining all equipment in our restaurants.
Test computers, peripherals, hardware, and software to ensure that they are working at 100% functionality.
Act as a technical resource to assist users with resolving computer issues.
Ability to lift up to 55 pounds regularly.
Work with and without supervision.
Must be able to work at a fast pace while maintaining excellence in repair and cleanliness.
Perform other tasks as assigned.
Expected to be on call for critical system issues during the evenings and/or weekends and holidays.