IT Field Service Technician II

SIXT USA•Fort Lauderdale, FL

About The Position

SIXT is hiring an experienced IT Field Service Technician II to lead technology installations and deployments across its growing North American branch network. This hands-on role involves managing complex IT setups, troubleshooting network and hardware issues, and supporting new branch openings. The technician works with IT teams, contractors, electricians, and vendors, and provides technical guidance to Field Service Technician I. The position requires 40–50% nationwide travel and the ability to work independently in a fast-paced environment.

Requirements

At least 4 years of hands-on experience in IT field services, systems administration, or a similar technical role.
Ability to independently manage technology installations at commercial locations.
Experience with structured cabling standards, IT equipment installations, and creating or interpreting network diagrams, cable maps, and technical documentation.
Intermediate networking knowledge, including VLAN configuration, switch setup, Wi-Fi deployment, firewall fundamentals, and resolving complex connectivity issues.
Experience with Microsoft 365 and Intune.
CompTIA Network+ or equivalent knowledge.
Experience coordinating with contractors and vendors, guiding junior technicians, and working independently to complete technical projects.
Valid driver's license and flexibility to travel 40–50% nationwide to support branch openings and existing SIXT locations.

Nice To Haves

CompTIA A+ certification.
CCNA certification.
Experience with Lancom, Cisco, or Meraki.
Experience in a multi-site retail or hospitality environment.

Responsibilities

Lead IT installations at new SIXT locations, coordinating cabling, equipment setup, network testing, and branch opening readiness.
Configure and troubleshoot switches, Wi-Fi access points, printers, Lancom routers, and other network equipment in collaboration with the Network & Systems team.
Test network connectivity, verify VLAN configurations, validate firewall settings, and troubleshoot complex hardware and connectivity issues.
Coordinate third-party contractors, electricians, and vendors during site walkthroughs, cabling installations, and technology deployments.
Provide Tier 2 on-site technical support, serve as an escalation point for IT Field Service Technician I, and help identify and resolve recurring technical issues.
Maintain site documentation, including network diagrams, IP configurations, cable maps, hardware inventories, and installation checklists, while coordinating with IT teams for ongoing branch support.