IT Enterprise Desktop System Administrator

Inova Health System • Fairfax, VA

15h • Onsite

About The Position

Inova Fairfax Medical Campus is looking for an IT Enterprise Desktop Sys Admin to join the team. This role is Full-time Monday – Friday working 7am – 3:30pm and would be on call for an entire week once every 14 weeks (rotating scheduling with the team’sِ coverage).

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Requirements

• Associate degree (or additional relevant experience in lieu of degree)
• 1 year of experience in supporting a desktop environment with both basic administration and problem resolution and Microsoft Windows seven and Windows 10 and above issues.

Nice To Haves

• IT Desktop support experience
• Experience working with break/fix and customer support
• Microsoft office proficiency

Responsibilities

• Manages the installation of Windows end-user devices and peripherals based on a standard operating procedures and policies.
• Identifies and resolves more complex problems with the toolset. Communicates problem-solving measures taken for inclusion into the standard operating procedures and policies so that recurring problems can be resolved.
• Works imaging and installation tasks from a ticket queue.
• Makes recommendations to senior team members and management for larger updates of procedures/standards to improve efficiency of the imaging, installation and configuration process.
• Ensures that basic updates of documentation of procedures/standards on the proper imaging and configuring of operating systems software are complete and accurate.
• Proactively identifies and implements successful preventive measures for basic issues affecting desktops, printers and WOWs.

Benefits

• medical, dental and vision coverage
• a robust team member wellness program
• Inova matches the first 5% of eligible contributions – starting on your first day.
• up to $5,250 per year in education assistance
• up to $10,000 for student loans.
• 25 mental health coaching or therapy sessions, per person, per year, at no cost.
• paid time off
• paid parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree