System Administrator (IT)

YuJa Inc.•Toronto, ON

1d•Onsite

About The Position

We're looking for a hands-on, proactive System Administrator to own and scale our internal IT infrastructure and SaaS ecosystem. In this role, you will be the backbone of our day-to-day technology operations and ensuring our servers, networks, and enterprise applications run reliably, securely, and at peak performance. Beyond keeping the lights on, you will drive meaningful improvements: streamlining onboarding and offboarding, automating repetitive tasks, managing vendor relationships, and partnering with engineering to deliver the right tooling for a fast-growing team. This is an excellent opportunity for someone who thrives on solving complex problems, communicates clearly with both technical and non-technical stakeholders, and takes pride in continuously improving systems and processes.

Requirements

2–3 years of relevant hands-on IT administration experience
Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field
Proven experience owning and improving employee onboarding and offboarding workflows at scale
Demonstrated ability to manage vendors and software contracts including negotiating renewals, pricing, and SLAs with confidence
Strong understanding of networking concepts including TCP/IP, OSI model, DNS, DHCP, and common protocols
Hands-on experience setting up and managing systems from scratch, including Windows, Linux, and macOS environments
Working knowledge of identity and access management (Active Directory, Azure AD/Entra ID, SSO, MFA)
Knowledge of cybersecurity best practices, patch management, and endpoint protection
Proficiency in scripting and automation (PowerShell, Python, Bash)
Strong problem-solving and troubleshooting skills with the ability to triage and prioritize effectively
Excellent written and verbal communication skills - ability to explain technical concepts clearly to non-technical stakeholders, work effectively with vendors, and collaborate across teams
Highly organized, detail-oriented, and proactive - document what you build, surface issues early, and follow through to resolution
A team player who builds strong working relationships across HR, Finance, Engineering, and external vendors

Nice To Haves

CompTIA A+
CompTIA Security+
CCNA
RHCSA
AZ-104 (Microsoft Azure Administrator Associate)

Responsibilities

Own the end-to-end IT onboarding and offboarding lifecycle, provision accounts, devices, and access on Day 1, and execute secure, timely offboarding with full access revocation and asset recovery
Build and maintain repeatable workflows, runbooks, and checklists for user lifecycle management to ensure consistency, speed, and zero gaps
Manage and configure internal SaaS applications including Google Workspace, Microsoft Entra (MyApps), BambooHR, Atlassian (Jira), Salesforce, and Freshworks
Administer identity and access management (IAM) across all systems, enforcing role-based access controls (RBAC), SSO, and MFA
Install, configure, and maintain servers, networks, and operating systems across Windows, Linux, and macOS environments
Set up and manage data backup, business continuity, and disaster recovery solutions
Lead vendor management and software license administration including contract negotiations, renewal cycles, cost optimization, and vendor performance reviews
Evaluate new tools, assess product requirements, and lead procurement decisions in partnership with Finance and department stakeholders
Provide front-line IT support including daily operations, deskside support, hardware/software troubleshooting, and service provisioning
Collaborate closely with engineering teams to understand requirements and deliver fit-for-purpose infrastructure and tooling solutions
Deploy, monitor, and maintain internal infrastructure used across the organization; proactively identify and act on opportunities for improvement
Diagnose and resolve hardware and software issues across the organization with urgency and clear communication
Administer enterprise network environments including TCP/IP, DNS, DHCP, VLANs, firewalls, and VPNs
Develop automation scripts using PowerShell, Python, or Bash to eliminate manual work and improve operational efficiency
Apply cybersecurity best practices including patch management, endpoint protection, and regular access audits