IT System Administrator

Chugach Government SolutionsPalmer, AK
Onsite

About The Position

When you work at Chugach Government Solutions (CGS), you join a proud legacy of supporting missions while sustaining culture. The federal division of Chugach Alaska Corporation, CGS has been supporting critical missions as a government contractor for over 25 years. Our focus is to support facility maintenance, IT/technical services, construction and education. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields – each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders. At CGS, empowering employees is a part of our core, and that focus is one of the ways we build and foster high-performing teams. We empower our employees through competitive compensation and benefits package, professional growth opportunities, truthful communication, and more! If you are looking for an opportunity to serve something bigger than yourself; if you want your day job to be one that creates meaningful value; if you are looking for an environment that highly values employees and respects individual differences – then Chugach Government Solutions may be the right fit for you!

Requirements

  • One (1) year experience in a customer IT technical support and/or help desk environment.
  • Successfully pass background check and drug test required on the contract.
  • Current, valid driver’s license and an acceptable driving record.

Nice To Haves

  • Bachelor’s degree in computer science or related field

Responsibilities

  • Analyze the Center and user needs and make recommendations for purchase of personal computers.
  • Order all replacement parts and devices and perform all installations following standard configuration procedures.
  • Analyze and recommend upgrades on PC software and hardware to meet the Center needs and goals.
  • Analyze the Center and user needs and make recommendations for server software and hardware purchases.
  • Establish and maintain standards for software configurations on the server.
  • Establish and maintain standards for all computers and software to meet the Center’s needs.
  • Set up and configure all PCs at each location maintaining configuration standards across the Center.
  • Install and configure all peripheral devices such as printers, CD ROM drives, network cards, scanners, and any other devices attached to the PC.
  • Install; configure all peripheral devices such as printers, network cards, and other devices connected to the network or network server.
  • Troubleshoot all hardware and software problems and perform preventative maintenance.
  • Provide help desk and troubleshooting assistance to staff and students on all software and hardware.
  • Troubleshoot network connections to PCs through server, hubs, and terminations.
  • Assure user accessibility to the LAN and WAN networks.
  • Setup and configure network servers.
  • Develop and maintain safety and security procedures for network systems.
  • Insure integrity of user and system files by performing daily backup.
  • Act as Center’s primary point of contact on all MIS matters with Job Corps Technical Assistance Center (JCDC).

Benefits

  • Competitive compensation and benefits package
  • Professional growth opportunities
  • Truthful communication
  • Eligible to participate in company 401(k) with Company matching after 1 year
  • Minimum of ten days per year vacation
  • Ten days per year sick time
  • 12 paid holidays per year
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