IT Engineer I
BTC Bank•Sedalia, MO
•Onsite
About The Position
Under direct supervision, will be responsible for maintaining infrastructure equipment and ensuring the seamless integration of new technology systems to improve company productivity.
Requirements
- College graduate in computer science, related field, or technical equivalent.
- Candidate must hold industry certification as Cisco CCNA or Cisco CCNP
- Minimum of two-year’s experience with Cisco routers and switches.
- Excellent working knowledge of infrastructure devices, security, network and systems administration, data storage systems, and phone systems.
- Strong critical thinking and decision-making skills.
- Excellent project management skills and strong ability to prioritize.
- Firm grasp on IT equipment and operational best practices.
Responsibilities
- Responsible for the installation of all communication hardware, operating systems, and application software for LAN/WAN communications and VOIP.
- Responsible for maintaining an inventory database of all information technology infrastructure equipment and software.
- Maintain and enforce company policy revolving information technology infrastructure equipment and usage as directed by the IT Engineering Manager and CTO.
- Participate in 24/7 on-call after hours Helpdesk operator call rotation schedule.
- Communicate with the IT Engineering Manager regarding known, newly discovered, and past issues to facilitate the growth of the IT knowledge base.
- Maintain and develop ongoing documentation detailing recurring procedures, broken/fixed resolutions, and project documentation as assigned.
- Responsible for maintaining configuration backup and restore procedures on all infrastructure equipment.
- At the direction of the IT Engineering Manager maintain all applications, appliances or operating systems, including researching and applying current service packs, BIOS upgrades, hardware upgrades, and Network OS upgrades as assigned.
- Utilize network monitoring stations to develop a proactive response to outages.
- Acquire and retain knowledge in Bank products and services.
- Identify, propose, and procure tools to automate all recurring network administration tasks.
- Work with IT staff and LAN/WAN users to further a hands-on approachable technology environment.
- Performs other related duties as required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
