IT Director

KEITH TITUS CORP GROUP•Town of Brutus, NY

4d•$127,500 - $175,000•Onsite

About The Position

The IT Director leads the technology function across all entities under the Page Trucking banner, including Keith Titus Corp entities, PMM entities, Titus & Titus entities, and GTC Holding entities. The role establishes the strategy, operating model, budget, governance, vendor accountability, security program, and leadership reporting needed to provide reliable and secure technology services across a multi-entity, multi-location transportation and logistics enterprise. The director leads the IT Manager - Operations and Business Systems and Training Specialist, and oversees technology strategy, information security, vendors, business systems, project governance, and continuous improvement. The position partners with business leaders and reports to the Chief Financial Officer.

Requirements

Eight or more years of progressive IT experience.
At least three years leading teams and managing budgets in a complex operating environment.
Experience managing vendors and outsourced IT services, information security governance, business systems, infrastructure, service delivery, and project portfolios.
Ability to explain technical risk, cost, service impact, and investment choices clearly to nontechnical leaders.
Demonstrated judgment, discretion, change leadership, follow-through, and ability to build an accountable operating structure.

Nice To Haves

Bachelor’s degree in information technology, computer science, business, or a related field; equivalent leadership experience may be considered.
Transportation, logistics, manufacturing, construction, field operations, or other multi-location operational experience.

Responsibilities

Set and maintain a multi-year IT strategy, annual operating plan, roadmap, and budget aligned with business priorities, growth, acquisitions, operational continuity, risk reduction, and system lifecycle needs.
Define ownership, capacity, decision rights, escalation paths, service expectations, and measures for internal staff, business partners, and vendors.
Present IT trade-offs, risks, funding needs, priorities, and decisions to the CFO and executive leadership in business terms.
Lead the IT Manager - Operations and Business Systems and Training Specialist with written objectives, measures, role clarity, and regular operating reviews.
Direct IT work priorities, staffing recommendations, role design, performance expectations, vendor use, and resource allocation, subject to company approval requirements.
Build cross-training, documentation, succession depth, and coverage to reduce reliance on individual staff members.
Own the information security program, policies, risk register, incident governance, leadership reporting, and recurring security reviews.
Ensure governance for identity and access, multifactor authentication, endpoint protection, vulnerability and patch management, backup, disaster recovery, incident response, and aging or unsupported technology.
Coordinate independent technical expertise when needed and escalate material risks, exceptions, costs, and remediation decisions.
Manage technology vendor strategy, scope, contracts, service levels, renewals, performance reviews, escalations, cost control, and recommendations to remediate or replace underperforming services.
Ensure managed services complement rather than duplicate internal work, and verify contracted services and licenses are delivered and used.
Maintain a calendar of technology contracts, renewals, pricing changes, dependencies, and decision dates.
Partner with Finance, Operations, Maintenance, Safety, Compliance, Human Resources, Payroll, Dispatch, and other leaders on business systems.
Define support ownership and escalation paths for core platforms, including TMW/TMT, TotalMail, EDI/Cleo, Microsoft Dynamics GP, EBE, RAMP, Microsoft 365, telecom, and related operational tools.
Keep business reporting, definitions, and report usefulness with Finance and business leaders while ensuring secure data access, reliable source systems, and supported reporting tools.
Oversee technology due diligence and integration planning for acquisitions, including systems, infrastructure, access, vendors, data, hardware, telecom, cybersecurity, costs, and transition risks.
Establish project intake, prioritization, charters, ownership, milestones, dependencies, risk tracking, readiness gates, testing expectations, rollback planning, status reporting, and executive escalation.
Maintain a portfolio view of major IT initiatives and ensure affected departments are prepared before significant changes go live.
Intervene when projects are stalled, under-resourced, poorly scoped, or no longer aligned with approved priorities.
Provide recurring dashboards covering service performance, project health, security risks, vendor performance, lifecycle exposure, budget, capacity, and decisions required.
Use ticket, asset, project, risk, vendor, and user-feedback data to drive root-cause correction and measurable improvement.
Periodically review the IT organization, sourcing model, skills, coverage, systems ownership, and succession needs.
Take reasonable care for personal and workplace safety, complete required job training, follow company safety policies, and report unsafe conditions.

Benefits

Meritain Aetna health insurance with two plan options
Company-sponsored HRA card
Colonial supplemental voluntary plans, including accident, medical bridge, cancer, and disability coverage
Dental insurance with two plan options
Vision insurance with two plan options
Life insurance
Employer-paid life insurance equal to one times annual salary
Pet insurance and discount plan
Employee Assistance Program (EAP)
Profit share program
401(k)
401(k) match
Paid time off (PTO)