IT Director (Hybrid)
About The Position
This role is responsible for leading the modernization of our underwriting platform and associated policy administration capabilities, with accountability for strategy, engineering execution, talent, financial management, and business outcomes. The Director will partner with underwriting, product, architecture, operations, and delivery leaders to evolve legacy capabilities into a modern, cloud-enabled, scalable platform that improves speed to market, underwriting efficiency, resiliency, and data-driven decision-making. This is both a technology leadership role and a business transformation role, consistent with how insurers are approaching core platform modernization. The ideal candidate brings strong leadership across policy administration modernization, underwriting workflows, cloud architecture, API/event-driven integration, platform design patterns, AI-enabled decision support, and organizational change management. This leader must be comfortable operating across long-horizon platform strategy and day-to-day delivery execution, while maintaining appropriate governance for a regulated insurance environment.
Requirements
- 12+ years of progressive technology leadership experience, including significant experience in enterprise application engineering, platform modernization, or insurance technology transformation.
- 5+ years leading managers and/or large cross-functional technology organizations with accountability for delivery, budget, and talent outcomes.
- Proven experience leading modernization of policy administration, underwriting, or core insurance platforms in a carrier environment.
- Experience delivering in complex, regulated environments requiring strong governance, risk management, and audit/compliance discipline.
Responsibilities
- Define and execute on the strategy to modernize and transform our underwriting and policy administration platform
- Lead transformation of legacy systems into a scalable, cloud-enabled platform
- Drive phased delivery to minimize business disruption and manage risk
- Partner with underwriting and product leaders to streamline workflows and improve decision-making
- Deliver modern underwriting capabilities (eligibility, pricing, referrals, portfolio management)
- Enable configurable, reusable, and scalable platform services
- Lead policy/data migration, including conversion, validation, and cutover planning
- Ensure strong data quality, traceability, and regulatory compliance
- Oversee integration with claims, billing, data, and digital ecosystems
- Drive cloud-enabled, secure, and resilient platform architecture
- Implement modern engineering practices (API-first, event-driven, DevSecOps, CI/CD)
- Align to enterprise architecture standards and reusable platform services
- Transition to a product-focused operating model with clear ownership and outcomes
- Lead roadmap delivery, prioritization, and cross-team coordination
- Balance speed, quality, and long-term platform sustainability
- Introduce AI and automation to improve underwriting efficiency and decision support
- Integrate data-driven insights into workflows
- Ensure responsible AI adoption with clear business value
- Lead adoption of modern ways of working across technology and business teams
- Drive alignment on roadmap, priorities, and business readiness
- Act as a visible transformation leader across the organization
- Build and lead high-performing engineering and delivery teams
- Manage vendors, partners, and technology investments
- Develop capabilities across cloud, platform engineering, and AI
- Ensure adherence to regulatory, security, and audit requirements
- Establish strong operational governance and production readiness
- Balance innovation with stability and risk management
Benefits
- Comprehensive medical, dental and vision insurance with no waiting period
- Competitive paid time off programs
- 401(k) savings and annual contributions of up to 12% of annual salary
- Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
