IT Director

NEW ANGUS LLCAberdeen, SD
Onsite

About The Position

DemKota Ranch Beef is a leading beef processing company committed to operational excellence, food safety, and continuous improvement. Technology plays a critical role in supporting our production facilities, corporate operations, and future growth. We are seeking an experienced IT Director to lead our Information Technology department and ensure reliable, secure, and efficient technology operations across the organization. This is a hands-on leadership role for someone who enjoys leading people, solving operational challenges, and partnering with business leaders to improve manufacturing operations through technology. Position Summary The IT Director is responsible for the overall leadership and day-to-day operation of the Information Technology department. This hands-on role oversees IT service delivery, end-user support, business applications, ERP administration, vendor management, budgeting, and technology operations supporting our production facility and corporate office. The Director leads the onsite IT team while partnering closely with the IT Infrastructure & Security Manager, who provides technical leadership and support for infrastructure, cybersecurity, and long-term technology strategy. The successful candidate will be a collaborative leader who prioritizes production uptime while capable of balancing other business priorities, customer service, and technology modernization. The right candidate must be prepared to lead from the front and get their hands dirty in solving immediate technical challenges while also being capable of stepping back and planning the long term vision of Demkota’s IT team.

Requirements

  • Bachelor's degree or equivalent experience.
  • 7+ years progressive IT experience.
  • 5+ years leadership experience.
  • Manufacturing or industrial IT experience.
  • Budget, vendor, and project management experience.
  • Strong Microsoft infrastructure, networking, cybersecurity, and business application knowledge.
  • Excellent communication skills.

Nice To Haves

  • ERP experience.
  • Digital transformation experience.
  • Multi-site support experience.
  • High-availability production environment experience.
  • ITIL Foundation
  • PMP
  • CISSP
  • Microsoft Azure/Microsoft 365/Security certifications
  • Lean Six Sigma (preferred)

Responsibilities

  • Lead daily IT operations supporting manufacturing, corporate, and remote office locations.
  • Ensure reliable technology services that support production and business operations.
  • Immediately respond to and resolve production downtime events.
  • Oversee service desk operations and establish service expectations.
  • Lead response efforts during major technology incidents.
  • Develop and maintain IT operational procedures and documentation.
  • Lead, mentor, and develop IT staff.
  • Foster accountability and continuous improvement.
  • Conduct performance reviews.
  • Develop technical talent through mentoring.
  • Oversee ERP administration and support.
  • Partner with business leaders on technology improvements.
  • Ensure business applications remain reliable and secure.
  • Develop and manage IT budgets.
  • Manage vendors, licensing, and contracts.
  • Prioritize technology investments based on business value.
  • Develop the technology roadmap.
  • Support modernization initiatives.
  • Partner with the IT Infrastructure & Security Manager on strategic planning.

Benefits

  • Work alongside experienced technical professionals, influence technology strategy, and help modernize systems that support a growing organization.
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