IT Director

Engaging Solutions•Indianapolis, IN

1d•Hybrid

About The Position

Engaging Solutions is a management consulting firm founded in 2005, with a team of experts delivering high-impact results across various sectors including Contact Center Operations, Planning & Community Development, Health Equity, Health Outreach, and Business Intelligence & Data Analytics. We serve government agencies, nonprofits, and corporations nationwide, with a mission to provide tailored business solutions that improve quality of life in the communities we serve. We are committed to our core values: People, Impact, Community, Equity, and Integrity. We offer competitive compensation, comprehensive benefits, and a holistic approach to work-life balance, including work-from-home options. Engaging Solutions has been recognized as an IndyStar Top Workplace and among Fortune’s Fastest-Growing Businesses.

Requirements

Demonstrated successful experience with IT security and regulatory compliance (HIPAA, HITRUST, NIST) is required.
Demonstrated ability to effectively organize, prioritize, and handle multiple assignments simultaneously.
Collaborate with tech vendors to optimize services and solutions.
Outstanding written and oral communication skills.
Strong attention to deadlines and budgetary guidelines.
Excellent presentation skills.
Ability to work well in a team and lead direct reports.
Self-motivated with ability to work independently.
Solid track record of setting and meeting goals.
High level of understanding regarding IT terminology and procedures.
Exceptionally high computer skills and software proficiency in all Microsoft Office products and companion tools.
Ability to travel to sites as needed.
Bachelor’s degree (or equivalent) in Information Technology or Computer Science.
Minimum of five years of IT experience with three years in a leadership role.
Required experience with successful NIST and/or HITRUST certification.

Nice To Haves

Professional Certifications in IT a plus.
Previous experience on the healthcare field preferred but not required.

Responsibilities

Manage the network and server infrastructure of Engaging Solutions.
Oversee Information Security strategy and governance.
Ensure the security of the company's computer systems and electronic data.
Develop and implement customized systems.
Oversee all technology and electronic data requirements required by regulatory and certification authorities.
Identify and implement new technologies.
Ensure the security and privacy of the organization's data.
Manage and monitor IT projects.
Stay up-to-date with industry trends and developments.
Troubleshoot and resolve technical issues.
Participate in meetings and presentations to discuss IT initiatives with senior management and stakeholders.
Identify technology needs and implement new systems or upgrades that will best support the business.
Manage relationships with external vendors and service providers, ensuring quality service delivery and cost-effective use of resources.
Implement IT policies related to IT operations.
Maintain the Disaster Recovery Business Continuity Plan and conduct regular testing.
Ensure network components work together seamlessly to meet business needs, using the full range of capabilities and stay informed about new features and competitor solutions.
Research industry trends and emerging technologies, recommending strategic investments and process improvements as needed.
Manage day-to-day internally and externally with contracted Managed Service Provider (MSP).
Manage hardware, software and strategic solutions in collaboration with MSP and other technology vendors.
Serve as Project Manager for all aspects of information technology and security, including all formal oversight committees and activities.
Provide strategic oversight to ensure alignment between information security strategy and organizational objectives.
Oversee compliance with the HIPAA Security Rule and certification requirements related to information security, including all relevant security policies and procedures.
Oversee Data Governance and Risk Governance programs to ensure compliance with requirements; Manage documented data inventory, data flows, and data segregation requirements.
Chair the information security committees, providing required documentation of security activities and decisions.
Provide leadership with regular monitoring reports as required by the Information Security Program.
Respond to client audits related to information security program.
Perform due diligence security audits and training for third party vendors.