IT Director- Microsoft 365 Productivity and Collaboration

Honeywell Aerospace•Torrance, CA

4d•$204,000 - $256,000

About The Position

The Director of Microsoft 365 Collaboration & Productivity is responsible for strategy, delivery, governance, and operations of the organization’s Microsoft 365 collaboration and productivity services. The role owns day-to-day and strategic management of Microsoft 365 workloads related to messaging, collaboration, content, and productivity, excluding identity, security platforms, compliance tooling, and endpoint management. It ensures services are reliable, scalable, user-focused, and aligned with business objectives, in partnership with the teams that own those other platforms. The role owns strategy and operations for Microsoft 365 service configuration and feature enhancements across Commercial and Government tenants; Exchange Online; Microsoft Teams; SharePoint Online; OneDrive for Business; Microsoft 365 Apps; non-security aspects of Power Platform tenant governance; and Copilot adoption and governance. The Director leads Microsoft 365 engineering, administration, and support teams; manages relevant Microsoft support engagements and third-party vendors; serves as the primary escalation point for collaboration platform issues; and provides executive-level reporting on service health, adoption, and roadmap progress. The role also owns collaboration licensing strategy and cost optimization, forecasts demand, manages budgets, and drives license efficiency and usage transparency. The annual base salary range is $204,000–$256,000. Honeywell Aerospace describes its work as advancing aviation and aerospace technology, with a focus on customers, innovation, accountability, and performance. The application period is estimated to be 40 days from the posting date and may change according to business needs and candidate availability.

Requirements

10+ years of IT experience, with 5+ years leading enterprise Microsoft 365 environments.
Experience working with GCC High and knowledge of federal regulations.
Deep expertise in Exchange Online, Microsoft Teams, SharePoint Online and OneDrive, and Microsoft 365 Apps.
Proven experience operating large-scale collaboration platforms.
Strong background in SaaS operations, platform governance, and user adoption and change management.
Experience leading technical teams and influencing senior stakeholders.
Ability to obtain a U.S. Security Clearance; U.S. Government requirements call for U.S. citizenship.
Must be a U.S. citizen due to contractual requirements.

Nice To Haves

Microsoft 365 or collaboration-focused certifications.
Experience supporting hybrid or remote workforces.
Experience with tenant consolidation or large-scale Microsoft 365 migrations.
Familiarity with enterprise IT service management (ITSM) practices.

Responsibilities

Define and execute the Microsoft 365 collaboration and productivity roadmap aligned with business priorities.
Drive adoption of modern collaboration patterns and productivity best practices.
Evaluate Microsoft 365 features and services for business value and usability.
Own the operational health, availability, and performance of collaboration workloads.
Lead configuration, lifecycle management, and service optimization for Exchange Online, Teams, SharePoint Online, and OneDrive.
Oversee tenant-level configuration related to usability, sharing models, and collaboration standards in alignment with Security and Identity teams.
Establish governance models for Teams creation and lifecycle, SharePoint site provisioning and ownership, and content organization and collaboration standards.
Balance governance with ease of use and productivity, and champion user experience improvements and simplification of collaboration tools.
Lead Microsoft 365 adoption initiatives and change management efforts.
Partner with Communications, HR, and business units to drive usage and value.
Ensure end-user training materials, guidance, and self-service resources are available and current.
Partner with Identity teams on authentication and access dependencies; Security and Compliance teams on policy alignment and platform integrations; and Endpoint/Intune teams on client and device alignment.
Serve as the primary escalation point for Microsoft 365 collaboration platform issues.
Lead Microsoft 365 engineering, administration, and support teams.
Manage Microsoft support engagements and third-party vendors related to collaboration services.
Provide executive-level reporting on service health, adoption, and roadmap progress.
Own Microsoft 365 collaboration licensing strategy and cost optimization.
Forecast demand and manage budgets related to productivity services.
Drive license efficiency and usage transparency.