IT Desktop Support Specialist

Quva • Bethlehem Township, NJ

1d • $77,215 - $101,598 • Onsite

About The Position

Our IT Desktop Support Specialist plays a vital role in ensuring the highest quality and safety standards of our pharmaceutical products. Once you complete our training, your responsibilities will include maintaining, troubleshooting, and installing networking and ancillary equipment. Turn your passion for precision and your commitment to quality into a meaningful impact on healthcare across the US.

Requirements

• Bachelor of Science preferred or 6 years of experience in Information Technology
• Must have a minimum of 3 years of experience in Information Technology
• Has working knowledge of MS Office, Office 365, Active Directory, VOIP Phones, Windows OS, Skype for Business, TCP/IP, DNS, Web /Video Conferencing, Scripting technologies, DHCP, Microsoft Deployment Toolkit and SaaS
• Able to successfully complete a drug and background check
• Must be currently authorized to work in the United States on a full-time basis; QuVa is not able to sponsor applicants for work visas
• Able and willing to walk, stoop, stand, bend, and lift up to 50 lbs. throughout each shift, with or without reasonable accommodation

Nice To Haves

• Certifications a Plus: A+, MCSE, MCSA, CCNA

Responsibilities

• Installs, tests operations, troubleshoots, and maintains desktops, laptops, servers and ancillary equipment
• Recommends desktops, laptops, and ancillary equipment
• Analyzes processes employed by QuVa Pharma to utilize, design, implement, troubleshoot, improve, and maintain technology strategies, desktops, laptops, and ancillary equipment to meet business needs and improve the manufacturing process
• Plans, designs, coordinates, implements, and evaluates Information Technology training programs.; Assesses and analyzes training needs
• Recommends policies and procedures that pertain to desktop, laptop, and ancillary equipment utilization and security to the IT Infrastructure Manager
• Researches, evaluates, tests, and recommends software applications
• Advises staff on technology and IT security issues and planning
• Evaluates, plans, tests, and implements desktop and laptop system security and auditing

Benefits

• Set, full-time, consistent work schedule
• Comprehensive health and wellness benefits including medical, dental and vision
• 401k retirement program with company match
• 12 PTO; 5 NJ PLP paid days off plus 8 paid holidays per year
• Occasional weekend and overtime opportunities with advance notice
• National, industry-leading high growth company with future career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree