IT Delivery Lead (949)

ABC Supply Co. Inc.•Beloit, WI

About The Position

The Delivery Lead partners with Product Portfolio Managers, Product Managers, Portfolio Business Analysts, Project Managers, and delivery teams to provide portfolio-level delivery visibility, reporting, governance support, risk management, and operational oversight. The role serves as the steward of portfolio delivery data, health reporting, initiative tracking, and delivery analytics. Delivery Leads enable informed portfolio decisions by producing actionable insights, maintaining accurate portfolio dashboards, identifying risks and dependencies, and supporting consistent work management practices across the portfolio. Delivery Leads may also coordinate low-to-medium complexity initiatives that do not require dedicated project management resources.

Requirements

Bachelor’s degree or equivalent experience in technology delivery, portfolio operations, project management, business analysis, or related discipline.
Experience working in Agile IT delivery, portfolio/project management, product delivery, or delivery operations.
Strong analytical skills with the ability to interpret delivery data, identify patterns, and produce actionable insights.
Experience with Jira or similar work management tools, including dashboards, issue hierarchy, statuses, assignments, and reporting structures.
Ability to manage risks, dependencies, blockers, action items, and stakeholder communications.
Ability to work across Product, Delivery, Technical, and Support teams.
Strong written and verbal communication skills, including the ability to create clear portfolio summaries and leadership-ready updates.

Nice To Haves

Experience supporting product portfolio management or product operating models.
Experience creating dashboards or operational reports using Jira, Power BI, Tableau, Excel, or similar tools.
Experience supporting governance routines, intake processes, delivery checkpoints, or portfolio reviews.
Experience coordinating low-to-high complexity technology initiatives.
Familiarity with delivery metrics, portfolio health indicators, and data quality practices.

Responsibilities

Serve as the operational steward for portfolio delivery data quality and reporting integrity.
Monitor work hierarchy integrity across Features, Epics, Stories, Tasks, and related Jira structures, flagging any lineage issues for resolution.
Identify and coordinate cleanup of portfolio data issues such as missing parent relationships, incorrect statuses, missing assignees, blocked child work, or closed parent items with open child work.
Drive adoption of consistent portfolio reporting standards and work management practices.
Develop, maintain, and publish recurring portfolio health reports and dashboards, including the six-week portfolio dashboard cadence.
Prepare portfolio-level summaries for Product Portfolio Managers, Delivery leadership, and other stakeholders.
Analyze delivery data to identify emerging issues, reporting gaps, bottlenecks, and areas requiring leadership attention.
Translate dashboard findings into clear insights and recommended follow-up actions.
Identify, document, and monitor risks, blockers, and dependencies across initiatives within the assigned portfolio.
Provide visibility into initiative status, checkpoints, blockers, risks, dependencies, and delivery trends.
Develop, maintain, and publish portfolio blockers and dependencies bi-weekly report.
Surface delivery risks that may impact commitments, sequencing, scope, or stakeholder expectations.
Coordinate with Product Portfolio Managers, Product Managers, Project Managers, Portfolio Business Analysts, value stream and support teams to support timely issue resolution.
Escalate risks or blockers that require portfolio, leadership, or cross-functional decision-making.
Maintain visibility into cross-team and cross-portfolio dependencies that may affect delivery outcomes.
Support Lean Delivery Governance activities by preparing delivery health information, status inputs, and documented follow-up actions for checkpoints and portfolio reviews.
Lead dependency review forums to identify cross-team impacts, confirm accountable owners, and support timely follow-up on dependency-related actions.
Support intake, prioritization, planning, and portfolio review routines through reporting, analysis, and delivery insights.
Track and report on decisions, action items, and delivery commitments requiring portfolio-level follow-up, ensuring accountable owners are identified and progress is visible.
Coordinate assigned low-to-medium complexity initiatives by aligning planning activities, stakeholder communications, risks, issues, readiness checkpoints, and impacted teams.
Provide portfolio reporting, delivery analytics, initiative tracking, health indicators, and risk/dependency visibility to support portfolio decisions (to Product Portfolio Managers).
Provide delivery status visibility, dependency information, risk reporting, and initiative progress updates (to Product Managers).
Provide portfolio-level delivery insights, cross-team coordination information, dependency visibility, and impact analysis for enterprise initiatives (to Project Managers).
Support consistent work management practices, Jira hygiene, status accuracy, and portfolio reporting expectations (to Portfolio Business Analysts, Value-Stream and Support Teams).